Inktel Contact Center
Remote Customer Care Specialist - 1099 Contractor
Inktel Contact Center, Florida, New York, United States
Overview
Employer Industry: Customer Service
Why consider this job opportunity:
Opportunity for career advancement and growth within the organization
Work remotely from anywhere
Supportive and collaborative work environment
Chance to make a positive impact on client satisfaction
Engage in a dynamic and people-oriented workplace
Responsibilities
Provide client support via chat, email, and phone for inquiries and troubleshooting
Respond to client communication in a proactive and professional manner
Assist clients with account inquiries, service, and technical issues
Transition seamlessly between communication channels as needed
Foster relationships with clients and colleagues to enhance customer experience
Qualifications
Must be available and punctual for scheduled work shifts
Exceptional written and verbal communication skills
Strong problem-solving abilities and attention to detail
Previous experience in customer service or a related field
Ability to work independently and as part of a team
Preferred Qualifications
Experience in a remote customer service role
Familiarity with technical support and troubleshooting
Knowledge of customer relationship management (CRM) software
Ability to handle multiple tasks and prioritize effectively
Experience in a fast-paced environment
#CustomerService #RemoteWork #CareerOpportunity #CustomerSupport #Teamwork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity:
Opportunity for career advancement and growth within the organization
Work remotely from anywhere
Supportive and collaborative work environment
Chance to make a positive impact on client satisfaction
Engage in a dynamic and people-oriented workplace
Responsibilities
Provide client support via chat, email, and phone for inquiries and troubleshooting
Respond to client communication in a proactive and professional manner
Assist clients with account inquiries, service, and technical issues
Transition seamlessly between communication channels as needed
Foster relationships with clients and colleagues to enhance customer experience
Qualifications
Must be available and punctual for scheduled work shifts
Exceptional written and verbal communication skills
Strong problem-solving abilities and attention to detail
Previous experience in customer service or a related field
Ability to work independently and as part of a team
Preferred Qualifications
Experience in a remote customer service role
Familiarity with technical support and troubleshooting
Knowledge of customer relationship management (CRM) software
Ability to handle multiple tasks and prioritize effectively
Experience in a fast-paced environment
#CustomerService #RemoteWork #CareerOpportunity #CustomerSupport #Teamwork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr