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Innovetive Petcare

Part-Time Customer Service Representative

Innovetive Petcare, Baltimore, Maryland, United States, 21276

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Part-Time Customer Service Representative Department:

Receptionists

Employment Type:

Part Time

Location:

Baltimore, Maryland

Compensation:

$16.50 - $18.00 / hour

Description Doc-Side Veterinary Medical Center in Baltimore, MD is now hiring for a part-time

Customer Service Representative

to join our team at the front desk!

Responsibilities As a

Customer Service Representative , you will:

Greet clients and their pets with warmth and professionalism

Answer phones, schedule appointments, and manage reservations

Collect and process payments and invoices

Obtain medical histories and ensure vaccines/tests are up to date

Communicate with veterinarians and veterinary technicians about patient needs

Assist with prescription refills, food orders, and over-the-counter product requests

Accurately update and maintain client and patient records

Qualifications

High school diploma or equivalent required

Customer service or receptionist experience preferred (veterinary or medical office experience a plus)

Strong multitasking and communication skills

Weekend availability required

Must be able to lift 30–50 lbs

A passion for animals and commitment to exceptional client care

Benefits We offer a competitive benefits package, including:

Flexible scheduling options

401(k) with company match

Ongoing training and career development opportunities

Apply today to join our team as a part-time Customer Service Representative and help us provide outstanding care for pets and their families!

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