UNT Health Fort Worth
Senior Clinical Operations Coordinator
UNT Health Fort Worth, Fort Worth, Texas, United States, 76102
Senior Clinical Operations Coordinator – UNT Health Fort Worth
Title:
Senior Clinical Operations Coordinator Employee Classification:
Senior Clinical Operations Coordinator Campus:
University of North Texas - Health Science Center Division:
HSC-Health Systems SubDivision-Department:
HSC-Health Systems & Clinical Aff Department:
HSC-Correctional Medicine-350501 Job Location:
Fort Worth, TX Salary:
$55,000.00 FTE:
1.0 Retirement Eligibility:
TRS Eligible
Position Overview This position is to develop and maintain quality control, compliance and quality assurance programs for HSC Correctional Medicine's Comprehensive Medical Services contracts with the Federal Bureau of Prisons. The Quality Control Coordinator will report to the CMD Associate Vice President and collaborate with the Executive Director of Clinical Operations, Director of Business Operations, Manager of Financial Operations, and CMD Medical Director.
The principal responsibilities include developing tracking reports, collecting data, analyzing performance outcomes, and recommending process improvement tasks to meet contract performance goals. This role collaborates with administrative, business, financial, and clinical operation areas to implement and sustain effective quality control systems and reporting metrics, and identify improvement opportunities to ensure compliance with HSC and Department policies, federal and state regulations.
Minimum Qualifications High school diploma or GED and eight (8) years of related experience in a hospital and/or ambulatory care setting. Requires graduation from an accredited Medical Assistant program.
Knowledge, Skills and Abilities
Coordinate and monitor clinical scheduling, operations, and outcomes for healthcare contracts.
Communicate verbally and in writing in a healthcare setting.
Knowledge of clinical scheduling software, electronic medical record systems, and Microsoft Office applications.
Excellent written, verbal and interpersonal communication skills.
Prioritize and meet deadlines.
Encourage team members, communicate team goals, and identify training or skill check needs.
Respond to Clinical Operations team member questions and oversee quality and policy compliance.
Conduct team meetings.
Provide quality customer service, interacting with contract providers, responding to inquiries from BOP staff, and handling clinical operation issues.
Valid driver’s license, appropriate automobile insurance, and successful BOP security clearance.
Maintain required security clearance throughout employment.
Adhere to BOP security requirements and confidentiality regarding proprietary information.
Preferred Qualifications
Bachelor’s degree in quality assurance, Quality Control, or Business Administration.
At least three (3) years of experience in a quality-related role or equivalent combination of education and experience.
Experience in correctional medicine and federal contracting with an understanding of business, financial and clinical operations.
Proficiency in data collection, analysis and reporting using electronic software applications such as MS Excel, Tableau, Qualtrics or similar.
Familiarity with electronic health record systems, including NextGen, EPIC or other recognized commercial systems.
Job Duties
Develop and maintain quality control, compliance and quality assurance programs for HSC’s Comprehensive Medical Services contracts.
Develop and implement Quality Control Plans to monitor and report contract performance across business, finance, clinical and administrative operations.
Conduct regular quality and contract performance reviews to ensure compliance with contract requirements and regulatory standards.
Review clinical, business, financial, and administrative records for accuracy and adherence to contract performance metrics.
Create and maintain quality and performance tracking systems; develop and present detailed reports on compliance metrics, trends, and areas of concern to CMD management.
Implement process improvement initiatives to identify contract performance inefficiencies and recommend corrective action plans.
Conduct operations surveys with internal and external stakeholders to gather suggestions for enhancing customer satisfaction and performance outcomes.
Develop and maintain analytical reports on quality control and contract performance outcomes for briefing to executive staff, legal, audit and compliance teams.
Act as the primary point of contact for quality control and assurance initiatives with the BOP, CMD management and HSC departments; facilitate communication among clinical, business, finance and administrative teams.
Develop and implement training programs to ensure CMD staff meet quality and performance standards required by our contracts.
Provide operational support for CMD management and staff; offer backup coverage for staff vacancies or special projects.
Physical Requirements Communicating with others to exchange information.
Environmental Hazards No adverse environmental conditions expected.
Work Schedule Monday-Friday 8:00‑5:00
Driving University Vehicle No
Security Sensitive This is a Security Sensitive Position.
Special Instructions Applicants must submit a minimum of two professional references as part of their application. Additional references may be added after the application has been submitted.
Benefits For information regarding our Benefits, click
here .
EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit – and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.
Seniority level Mid-Senior level
Employment type Full-time
Job function Health Care Provider
Industries Higher Education
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Senior Clinical Operations Coordinator Employee Classification:
Senior Clinical Operations Coordinator Campus:
University of North Texas - Health Science Center Division:
HSC-Health Systems SubDivision-Department:
HSC-Health Systems & Clinical Aff Department:
HSC-Correctional Medicine-350501 Job Location:
Fort Worth, TX Salary:
$55,000.00 FTE:
1.0 Retirement Eligibility:
TRS Eligible
Position Overview This position is to develop and maintain quality control, compliance and quality assurance programs for HSC Correctional Medicine's Comprehensive Medical Services contracts with the Federal Bureau of Prisons. The Quality Control Coordinator will report to the CMD Associate Vice President and collaborate with the Executive Director of Clinical Operations, Director of Business Operations, Manager of Financial Operations, and CMD Medical Director.
The principal responsibilities include developing tracking reports, collecting data, analyzing performance outcomes, and recommending process improvement tasks to meet contract performance goals. This role collaborates with administrative, business, financial, and clinical operation areas to implement and sustain effective quality control systems and reporting metrics, and identify improvement opportunities to ensure compliance with HSC and Department policies, federal and state regulations.
Minimum Qualifications High school diploma or GED and eight (8) years of related experience in a hospital and/or ambulatory care setting. Requires graduation from an accredited Medical Assistant program.
Knowledge, Skills and Abilities
Coordinate and monitor clinical scheduling, operations, and outcomes for healthcare contracts.
Communicate verbally and in writing in a healthcare setting.
Knowledge of clinical scheduling software, electronic medical record systems, and Microsoft Office applications.
Excellent written, verbal and interpersonal communication skills.
Prioritize and meet deadlines.
Encourage team members, communicate team goals, and identify training or skill check needs.
Respond to Clinical Operations team member questions and oversee quality and policy compliance.
Conduct team meetings.
Provide quality customer service, interacting with contract providers, responding to inquiries from BOP staff, and handling clinical operation issues.
Valid driver’s license, appropriate automobile insurance, and successful BOP security clearance.
Maintain required security clearance throughout employment.
Adhere to BOP security requirements and confidentiality regarding proprietary information.
Preferred Qualifications
Bachelor’s degree in quality assurance, Quality Control, or Business Administration.
At least three (3) years of experience in a quality-related role or equivalent combination of education and experience.
Experience in correctional medicine and federal contracting with an understanding of business, financial and clinical operations.
Proficiency in data collection, analysis and reporting using electronic software applications such as MS Excel, Tableau, Qualtrics or similar.
Familiarity with electronic health record systems, including NextGen, EPIC or other recognized commercial systems.
Job Duties
Develop and maintain quality control, compliance and quality assurance programs for HSC’s Comprehensive Medical Services contracts.
Develop and implement Quality Control Plans to monitor and report contract performance across business, finance, clinical and administrative operations.
Conduct regular quality and contract performance reviews to ensure compliance with contract requirements and regulatory standards.
Review clinical, business, financial, and administrative records for accuracy and adherence to contract performance metrics.
Create and maintain quality and performance tracking systems; develop and present detailed reports on compliance metrics, trends, and areas of concern to CMD management.
Implement process improvement initiatives to identify contract performance inefficiencies and recommend corrective action plans.
Conduct operations surveys with internal and external stakeholders to gather suggestions for enhancing customer satisfaction and performance outcomes.
Develop and maintain analytical reports on quality control and contract performance outcomes for briefing to executive staff, legal, audit and compliance teams.
Act as the primary point of contact for quality control and assurance initiatives with the BOP, CMD management and HSC departments; facilitate communication among clinical, business, finance and administrative teams.
Develop and implement training programs to ensure CMD staff meet quality and performance standards required by our contracts.
Provide operational support for CMD management and staff; offer backup coverage for staff vacancies or special projects.
Physical Requirements Communicating with others to exchange information.
Environmental Hazards No adverse environmental conditions expected.
Work Schedule Monday-Friday 8:00‑5:00
Driving University Vehicle No
Security Sensitive This is a Security Sensitive Position.
Special Instructions Applicants must submit a minimum of two professional references as part of their application. Additional references may be added after the application has been submitted.
Benefits For information regarding our Benefits, click
here .
EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit – and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking) and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status in its application, employment practices and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities, facilities and employment practices. The University of North Texas System promptly investigates complaints of discrimination, harassment and related retaliation and takes remedial action when appropriate. The University of North Texas System also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist or participate in an investigative proceeding or hearing.
Seniority level Mid-Senior level
Employment type Full-time
Job function Health Care Provider
Industries Higher Education
#J-18808-Ljbffr