H&R Block
Overview
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we\'re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day... As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year.
Role
Join us as a
Team Leader , providing leadership to a customer-centric team of associates and accelerating seasonal tax business by managing a single H&R Block tax office. You’ll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office-related growth objectives. We’ll help you advance your knowledge and skills as you serve as a knowledgeable resource on tax topics and products for associates.
Responsibilities
Provide leadership to a customer-centric team of associates and accelerate seasonal tax business by managing a single H&R Block tax office. Lead daily activities to ensure all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals. Build an engaging team environment by training and coaching associates to execute on Service Standards, recognizing outstanding contributions. Lead daily team meetings and communicate essential information to tax office associates. Create associate work schedules and ensure accurate timekeeping and overtime management. Prepare tax returns, as required. Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns.
What you’ll bring / Qualifications
Multi-unit people management experience in the retail, restaurant, banking, or related industry. 2+ years as a Tax Professional. Partner with District General Manager to create and implement office-level growth plans, including developing local partnerships and managing office community involvement. Assist in recruiting and interviewing candidates for tax office positions. Experience supervising or managing people; ability to work independently with minimal supervision. Demonstrated ability to work with clients and meet service standards; high school diploma or equivalent or higher. Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) and annual continuing education; ability to meet IRS/state requirements. Computer proficiency with MS Office; flexible schedule and adaptability to business needs.
Benefits
Why work for us: We invest in our people and their total well-being. Benefit offerings support health, wellbeing, and financial wellness. Employee Assistance Program with Health Advocate. Wellbeing program (BetterYou) to help build healthy habits. Neurodiversity and caregiver support; discounts on everyday items and services. Medical coverage, 401(k) retirement savings, and Employee Stock Purchase Plan (eligibility requirements may apply). Details at www.blockbenefits.com.
The Community You Will Join
At H&R Block we remain committed to building a Connected Culture where trust, care, and connections help everyone belong as part of a larger team. You will be in an exceptional work environment recognized on Best Companies lists, surrounded by colleagues who help each other grow and succeed. H&R Block is an equal opportunity employer and celebrates diversity in the workplace.
If you’re looking to make an impact, H&R Block is the place for you.
Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. Pay decisions depend on factors such as experience, education, skill, performance, and location. Eligible associates may participate in incentive plans and benefits, including medical, 401(k), and other programs.
Pay Range $16.50 - $65.00/Hr.
Sponsored Job
Job reference: #30434
#J-18808-Ljbffr
Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we\'re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day... As you inspire people to make confident, informed decisions about their lives, careers, and money, you’ll build client relationships that will grow stronger every year.
Role
Join us as a
Team Leader , providing leadership to a customer-centric team of associates and accelerating seasonal tax business by managing a single H&R Block tax office. You’ll serve as the front-line manager to provide leadership and development of tax office associates, delivering an outstanding client experience, and achieving all office-related growth objectives. We’ll help you advance your knowledge and skills as you serve as a knowledgeable resource on tax topics and products for associates.
Responsibilities
Provide leadership to a customer-centric team of associates and accelerate seasonal tax business by managing a single H&R Block tax office. Lead daily activities to ensure all tax office associates work is completed according to deadlines, with attention to quality standards, priorities and overall goals. Build an engaging team environment by training and coaching associates to execute on Service Standards, recognizing outstanding contributions. Lead daily team meetings and communicate essential information to tax office associates. Create associate work schedules and ensure accurate timekeeping and overtime management. Prepare tax returns, as required. Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns.
What you’ll bring / Qualifications
Multi-unit people management experience in the retail, restaurant, banking, or related industry. 2+ years as a Tax Professional. Partner with District General Manager to create and implement office-level growth plans, including developing local partnerships and managing office community involvement. Assist in recruiting and interviewing candidates for tax office positions. Experience supervising or managing people; ability to work independently with minimal supervision. Demonstrated ability to work with clients and meet service standards; high school diploma or equivalent or higher. Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) and annual continuing education; ability to meet IRS/state requirements. Computer proficiency with MS Office; flexible schedule and adaptability to business needs.
Benefits
Why work for us: We invest in our people and their total well-being. Benefit offerings support health, wellbeing, and financial wellness. Employee Assistance Program with Health Advocate. Wellbeing program (BetterYou) to help build healthy habits. Neurodiversity and caregiver support; discounts on everyday items and services. Medical coverage, 401(k) retirement savings, and Employee Stock Purchase Plan (eligibility requirements may apply). Details at www.blockbenefits.com.
The Community You Will Join
At H&R Block we remain committed to building a Connected Culture where trust, care, and connections help everyone belong as part of a larger team. You will be in an exceptional work environment recognized on Best Companies lists, surrounded by colleagues who help each other grow and succeed. H&R Block is an equal opportunity employer and celebrates diversity in the workplace.
If you’re looking to make an impact, H&R Block is the place for you.
Pay Range Information The pay range for this position is listed below. Local minimum wage laws apply. Pay decisions depend on factors such as experience, education, skill, performance, and location. Eligible associates may participate in incentive plans and benefits, including medical, 401(k), and other programs.
Pay Range $16.50 - $65.00/Hr.
Sponsored Job
Job reference: #30434
#J-18808-Ljbffr