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Hilton Grand Vacations

Specialist Quality Assurance - Non-Comp

Hilton Grand Vacations, Las Vegas, Nevada, us, 89105

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1 day ago – Be among the first 25 applicants

Quality Assurance Specialist At Hilton Grand Vacations, we continuously strive to provide an outstanding experience to our customers. As a Quality Assurance Specialist in our dynamic Manufacturing team, you will guarantee seamless operations and contribute to excellence.

Responsibilities

Help new owners comprehend paperwork and contracts, assisting with reservations and ensuring they feel confident about their purchase.

Directly responsible for follow‑up and post‑sale contact with new owners to assist in the reduction of cancellations and kicks.

Responsible for working closely with the Sales and Hospitality team to maintain a high quality of customer service.

Provide technical assistance, support, and advice to owners regarding the product and services associated with ownership.

Qualifications

More than 1 year of experience in notarizing contract documents.

Nevada Notary Public license.

Equivalent experience accepted in lieu of High School Diploma.

Ability to work flexible schedules to include mornings, evenings, weekends and holidays.

Nevada Real Estate or Timeshare License.

Strong ability to efficiently resolve sophisticated customer service issues.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability, we’ll make sure you can fully participate in the application process, perform essential job duties, and enjoy employment benefits. Just let us know if you need any accommodations.

Location & Salary: North Las Vegas, NV $96,761.60‑$145,142.41

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