The Ohio State University
Registration Coordinator 1
The Ohio State University, Detroit, Michigan, United States, 48228
Overview
Job Title: Registration Coordinator 1 Department: Ambulatory Services | Morehouse Infusion Welcome to The Ohio State University\'s career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. Review the additional job description section on postings for documents that may be required.
Prior to submitting your application, review and update (if necessary) the information in your candidate profile as it will transfer to your application.
Responsibilities
Serve as an expert in the product, process, or service line area (physician appointment scheduling, OR/admission, full service scheduling; pre-registration and registration; insurance verification, and patient liability determination and communication).
Provide consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures.
Schedule return appointments and/or other appointments as assigned.
Ensure accurate appointment, demographic and insurance information is gathered to support clinical and financial needs, including changes to insurance or other patient information.
Coordinate requests and needs for physicians and consumers in one transaction, and solve routine and complex customer problems or direct to appropriate resources.
Communicate regularly with clinical staff, medical secretaries, and staff within the product/service line to meet customer and department needs.
Create a positive first impression in all interactions.
Utilize a variety of software packages, including the Electronic Medical Record, scheduling and registration systems, ABN, eligibility, document management software, and related tools.
Required Qualifications
High School Diploma or GED.
PC knowledge and strong interpersonal, verbal, and written communication skills.
Minimum 6 months of experience in customer service or a healthcare environment.
Preferred
Associate\'s Degree and at least 1 year of experience in a Patient Revenue role at OSUWMC.
Experience with Windows, Excel, and intranet/internet navigation tools, system content, medical terminology, coding, and third-party reimbursement.
Ability to work in multiple systems for assigned tasks, management, and reporting; strong problem-solving and presentation skills; high level of customer service; ability to prioritize and coordinate multiple tasks in a busy environment.
Additional Information
Location: Ohio State Outpatient Care New Albany (1027)
Position Type: Regular
Scheduled Hours: 40
Shift: First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post-offer process. Application Status & EEO
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
#J-18808-Ljbffr
Job Title: Registration Coordinator 1 Department: Ambulatory Services | Morehouse Infusion Welcome to The Ohio State University\'s career site. We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following: Ensure you have all necessary documents available when starting the application process. Review the additional job description section on postings for documents that may be required.
Prior to submitting your application, review and update (if necessary) the information in your candidate profile as it will transfer to your application.
Responsibilities
Serve as an expert in the product, process, or service line area (physician appointment scheduling, OR/admission, full service scheduling; pre-registration and registration; insurance verification, and patient liability determination and communication).
Provide consumers (clinical staff and patients) with accurate, up-to-date information regarding products, services and general procedures.
Schedule return appointments and/or other appointments as assigned.
Ensure accurate appointment, demographic and insurance information is gathered to support clinical and financial needs, including changes to insurance or other patient information.
Coordinate requests and needs for physicians and consumers in one transaction, and solve routine and complex customer problems or direct to appropriate resources.
Communicate regularly with clinical staff, medical secretaries, and staff within the product/service line to meet customer and department needs.
Create a positive first impression in all interactions.
Utilize a variety of software packages, including the Electronic Medical Record, scheduling and registration systems, ABN, eligibility, document management software, and related tools.
Required Qualifications
High School Diploma or GED.
PC knowledge and strong interpersonal, verbal, and written communication skills.
Minimum 6 months of experience in customer service or a healthcare environment.
Preferred
Associate\'s Degree and at least 1 year of experience in a Patient Revenue role at OSUWMC.
Experience with Windows, Excel, and intranet/internet navigation tools, system content, medical terminology, coding, and third-party reimbursement.
Ability to work in multiple systems for assigned tasks, management, and reporting; strong problem-solving and presentation skills; high level of customer service; ability to prioritize and coordinate multiple tasks in a busy environment.
Additional Information
Location: Ohio State Outpatient Care New Albany (1027)
Position Type: Regular
Scheduled Hours: 40
Shift: First Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post-offer process. Application Status & EEO
Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The university is an equal opportunity employer, including veterans and disability. As required by Ohio Revised Code section 3345.0216, Ohio State will educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
#J-18808-Ljbffr