H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . The Multi-Unit Team Leader provides leadership over three H&R Block tax offices, using your people management experience and passion for helping people to lead customer-centric teams and accelerate seasonal tax business. You’ll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for three tax offices. Prior tax preparation experience is not required. This role is not remote and requires in-person work. You will start a flexible part-time schedule in the fall and transition to full-time from January to April, including evening and weekend hours as needed. It would be even better if you also had...
Multi-unit people management experience in the retail, restaurant, banking, or other related industry
Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement
Assist DGM in recruiting and interviewing candidates for tax office associate positions
Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
Build an engaging team environment across all offices by training and coaching associates, recognizing outstanding contributions
Lead daily team meetings and communicate essential information to tax office associates
Create associate work schedules across all offices and ensure accurate timekeeping and labor management
Travel between offices as required
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
Your Expertise
People management experience, with the ability to grow and develop associates
Aptitude for growth plan execution and leading toward a growth culture
Strong decision-making and judgment skills; able to operate in a fast-paced environment with minimal supervision
Strong interpersonal and communication skills with a customer-centric mindset
Computer proficiency with MS Office
Bachelor’s degree in a related field, or high school diploma with equivalent experience
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
Why work for us At H&R Block, we invest in our people by supporting their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs.
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Benefits with eligibility: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan
Check all available benefits at www.blockbenefits.com
The Community You Will Join H&R Block is committed to building a Connected Culture where trust, care, and connections define how we work together. We strive to create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. We are an equal opportunity employer and celebrate diversity in the workplace.
If you’re looking to make an impact, H&R Block is the place for you.
Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
#26589
#J-18808-Ljbffr
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . The Multi-Unit Team Leader provides leadership over three H&R Block tax offices, using your people management experience and passion for helping people to lead customer-centric teams and accelerate seasonal tax business. You’ll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for three tax offices. Prior tax preparation experience is not required. This role is not remote and requires in-person work. You will start a flexible part-time schedule in the fall and transition to full-time from January to April, including evening and weekend hours as needed. It would be even better if you also had...
Multi-unit people management experience in the retail, restaurant, banking, or other related industry
Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement
Assist DGM in recruiting and interviewing candidates for tax office associate positions
Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
Build an engaging team environment across all offices by training and coaching associates, recognizing outstanding contributions
Lead daily team meetings and communicate essential information to tax office associates
Create associate work schedules across all offices and ensure accurate timekeeping and labor management
Travel between offices as required
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment
Your Expertise
People management experience, with the ability to grow and develop associates
Aptitude for growth plan execution and leading toward a growth culture
Strong decision-making and judgment skills; able to operate in a fast-paced environment with minimal supervision
Strong interpersonal and communication skills with a customer-centric mindset
Computer proficiency with MS Office
Bachelor’s degree in a related field, or high school diploma with equivalent experience
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)
Why work for us At H&R Block, we invest in our people by supporting their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs.
Employee Assistance Program with Health Advocate
Wellbeing program, BetterYou, to help you build healthy habits
Neurodiversity and caregiver support available to you and your family
Various discounts on everyday items and services
Benefits with eligibility: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan
Check all available benefits at www.blockbenefits.com
The Community You Will Join H&R Block is committed to building a Connected Culture where trust, care, and connections define how we work together. We strive to create an environment where everyone feels safe to bring their authentic self to work and belongs to a larger team. We are an equal opportunity employer and celebrate diversity in the workplace.
If you’re looking to make an impact, H&R Block is the place for you.
Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Sponsored Job
#26589
#J-18808-Ljbffr