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FirstCash

Retail Store Management Trainee - 2159

FirstCash, Benbrook, Texas, United States

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Overview

Retail Store Management Trainee - 2159 at FirstCash Salary: $17.00 to $25.00 per hour This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience. Perks And Benefits

Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required). The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays. Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of earned wages up to seven times per payroll cycle. The ability to earn unlimited commission above your hourly base rate. Vacation: one week of paid vacation after completing six months of active, full-time service; an additional week after one year; two weeks on each anniversary thereafter; 120 hours after five years. Sick/Personal: 8 hours after six months of employment; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years. Employee discounts are available on the first day of active employment. Tuition Reimbursement with FirstCash Education (up to $2,000 per year) is available to full-time employees who meet the minimum program requirements. Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks! Auto-enrollment in the FirstCash 401k program after six months of employment Access to the FirstCash Pet Insurance program Earned Wage Access is provided by NetSpend; signup is required; restrictions and fees apply. FirstCash 401K program available to employees 21+. Position Summary

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is accountable for day-to-day store operations and promoting a positive, productive environment. This role partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment. It also analyzes store financial statements to ensure financial goals are met, supports asset protection, promotes our business, and targets new customer acquisitions. Employees work with jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more. This position offers an hourly wage plus commission based on productivity and a bonus based on store performance; actual pay depends on location, qualifications, and experience. Responsibilities

(This is a representative list; duties may be assigned as needed.) Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues. Monitor and assist in the training of Pawnbrokers so their development meets FirstCash standards. Recruit top talent by sourcing candidates through company-prescribed channels. Open and close the store, including counting cash drawers and merchandise, ensuring procedures protect assets. Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans. Administer store processes and procedures, including inventory, loan management, merchandising, store presentation, store systems, and reporting. Evaluate the store's financial statements and drive profitability through communication and goal-setting. Ensure operating standards meet or exceed FirstCash standards. Monitor loan qualification and buying processes to maintain value and integrity of loans. Complete assigned tasks and training for self-development as requested. Communicate clearly with employees to ensure understanding of the store’s mission and profit objectives. Remain up-to-date on product knowledge. The Assistant Store Manager acts as manager on duty in the absence of the Store Manager. Other related duties as assigned. Minimum Requirements & Qualifications

Must be willing and able to lift/carry up to 50 pounds. Must be willing and able to perform duties for extended periods (standing, walking, climbing, etc., as required by law). Demonstrated ability to effectively supervise others. Ability to work with firearms and to become firearms certified. Employees may assist customers exterior to the building or retrieve products stored in exterior storage. Minimum Age: 18 years old. High School Diploma, GED, or equivalent experience. Ability to work in multiple locations, as business needs dictate. Flexible retail schedule including weekends and holidays. Store Manager Trainee will work 45+ hours per week; hours are not guaranteed. Computer literate and able to operate POS systems and common office machines. Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills. Analytical skills and cash handling experience. Ability to work independently with minimal supervision. Excellent work ethic and strong business sense. Bilingual applicants are encouraged to apply. Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Store Manager Trainees have the potential to earn 2-8% commission based on gross profit of personal performance. Details are provided during the interview process. Note: The information contained in this description is not intended to be an all-inclusive list of duties and responsibilities. Management may assign or reassign duties at any time. Duties may change due to reasonable accommodation or other reasons. Pay rates will not be below any applicable local minimum wage requirements. Submission of your application confirms your opt-in to receive communications from the FirstCash Talent Acquisition Team. Message and data rates may apply. You can unsubscribe from text messages by replying STOP; you can unsubscribe from emails by clicking unsubscribe in the email. For questions, visit https://firstcash.com/privacy-policy. FirstCash Holdings, Inc. is an Equal Opportunity Employer. FirstCash provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities. Seniority level

Internship Employment type

Other Job function

Sales and Business Development

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