Fora Travel
About Fora
Fora is the modern travel agency, redefining what it means to be a travel advisor in today’s world. We’re a next‑generation platform that provides a comprehensive,
business‑in‑a‑box solution —combining cutting‑edge technology, personalized training, a vibrant community, and exclusive industry partnerships—all designed to empower anyone with a passion for travel to turn that passion into a thriving business.
At the heart of Fora is our mission: to
power the next generation of travel entrepreneurs
to transform their love for travel into a fulfilling full‑time or part‑time career, offering unparalleled flexibility, autonomy, and support.
Our platform combines innovative technology with the human touch, offering
best‑in‑class training
programs, a powerful suite of tools for booking, client management, and marketing, access to an engaged community of fellow advisors, and exclusive partnerships with top travel brands that provide competitive rates and perks.
About The Role We’re looking for a Senior Manager, Group Operations—a strategic, commercially minded operator who can build scalable systems and drive measurable business growth across Fora’s Groups segment. This role is part strategist, part operator, part community builder. You’ll oversee the operational backbone of our Groups business—optimizing contracting, logistics, and execution—while also enabling Fora advisors to grow revenue and deliver outstanding group experiences. You’ll report to the GM, Groups and work closely with advisors, partners, and cross‑functional teams to ensure our group programs are efficient, profitable, and high‑impact.
Key Responsibilities
Lead end‑to‑end operations for Fora’s group travel business (MICE, weddings, milestone, and affinity groups), ensuring consistent, exceptional execution.
Design and implement standard operating procedures (SOPs) and scalable workflows for contracting, vendor coordination, and fulfillment.
Partner with advisors to guide project management, supplier negotiations, and event logistics from proposal to post‑travel wrap‑up.
Own and monitor key performance metrics for the Groups business — including revenue per advisor, group booking volume, conversion rate, and client retention.
Develop and execute strategies to increase adoption of group travel offerings and advisor engagement.
Work closely with Product, Training, Events, and Partner Relations teams to ensure operational excellence and alignment with broader Fora initiatives.
Partner with supplier networks to negotiate contracts, strengthen relationships, and improve margins.
Serve as the operational voice of the Groups team, advocating for advisor and client needs in internal discussions.
Support and mentor advisors building their group business, ensuring they’re equipped with tools, resources, and best practices for success.
Create group‑specific training modules and materials.
Foster a sense of community and shared learning among group advisors through roundtables, office hours, and internal programs.
Build and maintain dashboards to track operational and financial performance of group programs.
Identify bottlenecks, surface insights, and implement continuous improvements that enhance efficiency and advisor satisfaction.
Requirements
Experience:
5+ years in meetings & events, group travel, hospitality, or operations management. Experience at a travel agency preferred but not required.
Commercial acumen:
Proven ability to connect operational excellence with revenue and performance outcomes.
Systems builder:
Skilled at designing, implementing, and scaling efficient operational processes.
Data‑driven operator:
Strong analytical skills; able to interpret metrics and drive measurable improvements.
Collaborative leader:
Exceptional communicator and relationship‑builder across internal teams, advisors, and suppliers.
Strategic thinker & hands‑on doer:
You can see the big picture and execute with precision.
Client‑obsessed:
Deeply committed to delivering best‑in‑class advisor and traveler experiences.
Compensation Compensation for this role varies based on experience, with an indicative range of $110k–$160k + equity. Final compensation will depend on the level at which the candidate is hired, as we’re considering multiple levels for this role.
Benefits
Unlimited vacation
Health Insurance (including an option completely covered by Fora HQ)
Dental & Vision Insurance
Wellhub Memberships
401k plan with company match
Commuter Benefits
Supplemental Life Insurance
Stock Options
Location This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views.
Our Values We’re forging our own path
– Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo.
We’re stronger together
– Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.
We believe in technology
– We believe technology is an answer to some of the most fundamental challenges the travel industry faces. Advancements in AI, bold investments in our platforms, and a world‑class data infrastructure will transform the work of our advisors and partners.
We’re here to serve
– We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win.
We mean business
– Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high‑quality guests at scale for our partners, and providing a superior travel experience for our travelers.
Work Authorization You must have authorization to work in the United States. Fora is unable to assist applicants with obtaining work authorization.
Equal Opportunity Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.
Seniority level Not Applicable
Employment type Full‑time
Job function Software Development, Technology, Information and Internet, and IT Services and IT Consulting
#J-18808-Ljbffr
business‑in‑a‑box solution —combining cutting‑edge technology, personalized training, a vibrant community, and exclusive industry partnerships—all designed to empower anyone with a passion for travel to turn that passion into a thriving business.
At the heart of Fora is our mission: to
power the next generation of travel entrepreneurs
to transform their love for travel into a fulfilling full‑time or part‑time career, offering unparalleled flexibility, autonomy, and support.
Our platform combines innovative technology with the human touch, offering
best‑in‑class training
programs, a powerful suite of tools for booking, client management, and marketing, access to an engaged community of fellow advisors, and exclusive partnerships with top travel brands that provide competitive rates and perks.
About The Role We’re looking for a Senior Manager, Group Operations—a strategic, commercially minded operator who can build scalable systems and drive measurable business growth across Fora’s Groups segment. This role is part strategist, part operator, part community builder. You’ll oversee the operational backbone of our Groups business—optimizing contracting, logistics, and execution—while also enabling Fora advisors to grow revenue and deliver outstanding group experiences. You’ll report to the GM, Groups and work closely with advisors, partners, and cross‑functional teams to ensure our group programs are efficient, profitable, and high‑impact.
Key Responsibilities
Lead end‑to‑end operations for Fora’s group travel business (MICE, weddings, milestone, and affinity groups), ensuring consistent, exceptional execution.
Design and implement standard operating procedures (SOPs) and scalable workflows for contracting, vendor coordination, and fulfillment.
Partner with advisors to guide project management, supplier negotiations, and event logistics from proposal to post‑travel wrap‑up.
Own and monitor key performance metrics for the Groups business — including revenue per advisor, group booking volume, conversion rate, and client retention.
Develop and execute strategies to increase adoption of group travel offerings and advisor engagement.
Work closely with Product, Training, Events, and Partner Relations teams to ensure operational excellence and alignment with broader Fora initiatives.
Partner with supplier networks to negotiate contracts, strengthen relationships, and improve margins.
Serve as the operational voice of the Groups team, advocating for advisor and client needs in internal discussions.
Support and mentor advisors building their group business, ensuring they’re equipped with tools, resources, and best practices for success.
Create group‑specific training modules and materials.
Foster a sense of community and shared learning among group advisors through roundtables, office hours, and internal programs.
Build and maintain dashboards to track operational and financial performance of group programs.
Identify bottlenecks, surface insights, and implement continuous improvements that enhance efficiency and advisor satisfaction.
Requirements
Experience:
5+ years in meetings & events, group travel, hospitality, or operations management. Experience at a travel agency preferred but not required.
Commercial acumen:
Proven ability to connect operational excellence with revenue and performance outcomes.
Systems builder:
Skilled at designing, implementing, and scaling efficient operational processes.
Data‑driven operator:
Strong analytical skills; able to interpret metrics and drive measurable improvements.
Collaborative leader:
Exceptional communicator and relationship‑builder across internal teams, advisors, and suppliers.
Strategic thinker & hands‑on doer:
You can see the big picture and execute with precision.
Client‑obsessed:
Deeply committed to delivering best‑in‑class advisor and traveler experiences.
Compensation Compensation for this role varies based on experience, with an indicative range of $110k–$160k + equity. Final compensation will depend on the level at which the candidate is hired, as we’re considering multiple levels for this role.
Benefits
Unlimited vacation
Health Insurance (including an option completely covered by Fora HQ)
Dental & Vision Insurance
Wellhub Memberships
401k plan with company match
Commuter Benefits
Supplemental Life Insurance
Stock Options
Location This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views.
Our Values We’re forging our own path
– Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo.
We’re stronger together
– Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.
We believe in technology
– We believe technology is an answer to some of the most fundamental challenges the travel industry faces. Advancements in AI, bold investments in our platforms, and a world‑class data infrastructure will transform the work of our advisors and partners.
We’re here to serve
– We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win.
We mean business
– Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high‑quality guests at scale for our partners, and providing a superior travel experience for our travelers.
Work Authorization You must have authorization to work in the United States. Fora is unable to assist applicants with obtaining work authorization.
Equal Opportunity Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.
Seniority level Not Applicable
Employment type Full‑time
Job function Software Development, Technology, Information and Internet, and IT Services and IT Consulting
#J-18808-Ljbffr