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McDonald's

Shift Manager

McDonald's, Lyons, Wisconsin, United States

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Shift Manager

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McDonald's .

Employment Details This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. The franchisee is a separate employer; all employment matters are handled by the franchisee, not McDonald’s USA.

Job Overview McDonald's Works for Me. I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

Choose your hours, pursue your education, build your skills and be yourself. The team wants to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments.

Responsibilities

Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.

Provide leadership to crew and other managers during a shift.

Ensure great quality, service, and cleanliness for customers.

Plan for each shift and monitor performance during the shift.

Take action to meet McDonald’s standards, monitor safety, security, and profitability.

Communicate with the next Shift Manager to prepare them for a great shift.

Maintain targets during shifts and help assigned departments meet their goals.

Food Safety

Internal Communication

Inventory Management

Daily Maintenance and Cleanliness

Managing Crew

Quality Food Production

Exceptional Customer Service

Safety and Security

Scheduling

Training

Requirements

Must be 18 years or older.

Previous leadership experience is preferred, ideally within a restaurant, retail, or hospitality environment.

Positive team player with a flexible schedule and passion for a fast‑paced environment.

Strong communication skills and ability to manage crew effectively.

Commitment to maintaining high standards of food safety, cleanliness, and customer service.

Benefits

Paid vacation

Education through Archways to Opportunity, including opportunities to earn a high school degree, college tuition assistance, and English classes as a second language

Medical, dental and vision coverage

Short‑ and long‑term disability, life and accident insurance

Paid leaves of absence

Service awards

Employee Resource Connection

Adoption assistance

Matching gifts program

Franchise Agreement Notice By applying to this position, you acknowledge that the work will be performed at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. All employment decisions are the sole responsibility of the franchisee.

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