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Rubyscafe

Restaurant Operations Manager

Rubyscafe, New York, New York, us, 10261

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Description Restaurant Operations Manager – Little Ruby’s Café

Salary:

$75,000 + Bonus and Benefits Job Type:

Full-Time About Little Ruby’s Café Little Ruby’s Café is an Australian-inspired all-day café known for its vibrant menu, laid-back charm, and warm hospitality. With multiple locations across New York and Los Angeles, we’ve built a loyal following by creating welcoming neighborhood spaces where quality food and service shine. We’re looking for a dedicated

Restaurant Operations Manager

to help lead our front-of-house team and uphold the exceptional experience our guests expect. About the Role As the Restaurant Operations Manager, you’ll play a vital role in the day-to-day operations of the restaurant—overseeing service, leading FOH staff, and ensuring smooth, guest-focused execution. This position is ideal for a dynamic, hands-on leader who thrives in a high-volume environment and is passionate about hospitality, team development, and operational excellence. Key Responsibilities Guest Experience & Service Excellence Foster a welcoming, polished, and service-forward environment Anticipate guest needs and resolve service issues with professionalism and care Lead by example, ensuring all team members deliver consistent, high-quality service Team Leadership & Development Supervise and motivate the front-of-house team to perform at the highest standard Assist with interviewing, hiring, training, and coaching Manage team scheduling and labor cost efficiency Create a positive and collaborative workplace culture Operational Oversight Oversee daily opening and closing procedures Manage POS operations, shift reporting, comps, and cash handling Maintain FOH inventory and supply ordering Communicate closely with BOH and senior leadership to align service flow Ensure full compliance with health and safety regulations (DOH and company standards) Address equipment or facility maintenance needs proactively What We’re Looking For 2–3 years of restaurant management or supervisory experience in a high-volume environment Exceptional communication and guest service skills Experience managing teams, training, and scheduling Familiarity with POS systems and basic financial reporting New restaurant opening experience is a plus Ability to stand for long periods and lift up to 50 lbs Flexible availability including evenings, weekends, and holidays Why Join Little Ruby’s Café? Competitive salary: $75,000 + performance-based bonus Full benefits package including health, dental, and vision Clear opportunities for growth within a growing hospitality group Supportive, team-oriented work culture Staff meals and dining discounts If you're a hospitality-focused leader who thrives in a fast-paced, guest-centered environment, we’d love to hear from you. Apply today to join the Little Ruby’s Café team.

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