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Sam's Club

(USA) Tire and Battery Service Advisor

Sam's Club, Littleton, Colorado, United States, 80130

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(USA) Tire and Battery Service Advisor

role at

Sam's Club .

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range $21.00/hr - $28.00/hr

Responsibilities

Be a Team Member: Collaborates with team members to fulfill sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.

Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems). Product specifications and seasonality. Demonstrating knowledge of Point of Sale systems, phone and in‑person selling techniques.

Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement utilizing handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training. Adapts to new tools and encourages others to use them.

Be an Owner: Communicates equipment, tools and supplies needs to TBC Lead; tracks and monitors returns and special orders; operates cash registers, processes transactions; works hands‑on in the physical area, maintaining accurate inventory audit safety and compliance standards; reports TBC complaints, safety hazards and problems with products, services and work areas; completes paperwork, logs and other required documentation; ensures merchandise is packaged, labeled and stored according to company policies; identifies member needs, assists members with purchasing decisions and resolves issues and concerns.

Be a Talent Ambassador: Being a brand advocate by valuing the members experience in the TBC area and modeling high‑quality service and products, developing influencing and inspiring others for working in a style that is respectful, supportive and team‑oriented. Understanding the roadblocks and assisting in training team members.

Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data and resources, collaborating with managers, coworkers, customers and other business partners, identifying priorities, deadlines and expectations and carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities and adapting to and learning from change difficulties and feedback.

Respect the Individual: Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps attract the best talent.

Respect the Individual: Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.

Respect the Individual: Strengthens the team by helping developing and mentoring others, recognizes others contributions and accomplishments.

Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.

Act with Integrity: Acts in a selfless manner and is consistently humble, self‑aware, honest, fair and transparent.

Serve our Customers and Members: Delivers results while putting the customer first; makes decisions based on reliable information, balances short and long‑term priorities and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders.

Strive for Excellence: Displays curiosity and a desire to learn, takes calculated risks and demonstrates courage and resilience; drives continuous improvements; is open to and uses new technologies and skills; supports others through change.

Benefits

Competitive pay as well as performance‑based bonus awards and other benefits.

Health benefits: medical, vision and dental coverage.

Financial benefits: 401(k), stock purchase, company‑paid life insurance.

Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting; PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes; amount depends on job classification and length of employment and meets/exceeds paid sick leave laws where applicable.

Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U: company‑paid education benefit program for full‑time and part‑time associates; tuition, books and fees paid for by Walmart; eligibility varies with classification and length of employment.

Hours can vary with schedule, facility, season or specific work performed; support may include premiums ranging from $0.35/hr to $3.00/hr in specific circumstances.

Benefit terms may change; see One.Walmart for details.

Minimum Qualifications

Valid state‑issued driver's license.

18 years of age or older.

Preferred Qualifications

Auto service industry, Retail Experience.

Other Information

Primary Location: 7817 Park Meadows Dr, Lone Tree, CO 80124‑2547, United States of America.

Seniority level: Entry level.

Employment type: Full‑time.

Job function: Other.

Industries: Retail.

Policy: Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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