AdventHealth
Call Center Representative – AdventHealth
Join to apply for the
Call Center Representative
role at
AdventHealth
Benefits and Perks
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Company Discount Programs
Reimbursement for clinical position certifications
Tuition Reimbursement and Matching 403b Plan
Schedule and Location Schedule:
Full Time
Shift:
Days – Monday through Friday from 8AM to 5PM
Location:
VIRTUAL, Tampa, 33637
The Role You'll Contribute Schedule patients with physicians via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information.
The Value You'll Bring To The Team
Communicates in a cordial, professional manner with patients via phone.
Transfers incoming callers to appropriate department/location when necessary.
New patient registration (inputting demographic information, insurance information, etc.).
Assists patient via scheduling to obtain appointment as a first time patient and handles reschedule lists.
Updates computer referring physician database.
Qualifications
High School Grad or Equiv - Required
Bilingual - Preferred
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
#J-18808-Ljbffr
Call Center Representative
role at
AdventHealth
Benefits and Perks
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Company Discount Programs
Reimbursement for clinical position certifications
Tuition Reimbursement and Matching 403b Plan
Schedule and Location Schedule:
Full Time
Shift:
Days – Monday through Friday from 8AM to 5PM
Location:
VIRTUAL, Tampa, 33637
The Role You'll Contribute Schedule patients with physicians via incoming and outbound calls with a focus on customer service. Provides operational support in delivery of patient care in a call setting environment. Responsible for answering phones in a timely and professional manner, scheduling appointments, obtain and input insurance information.
The Value You'll Bring To The Team
Communicates in a cordial, professional manner with patients via phone.
Transfers incoming callers to appropriate department/location when necessary.
New patient registration (inputting demographic information, insurance information, etc.).
Assists patient via scheduling to obtain appointment as a first time patient and handles reschedule lists.
Updates computer referring physician database.
Qualifications
High School Grad or Equiv - Required
Bilingual - Preferred
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
#J-18808-Ljbffr