AdventHealth
Call Center Representative
AdventHealth is seeking a customer service focused professional to provide operational support in a virtual call setting, scheduling patients, obtaining insurance information, and maintaining patient data. Work is full time, days Monday-Friday 8AM-5PM, virtual location.
Benefits and Perks
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Responsibilities
Schedule patients via incoming and outbound calls focusing on customer service.
Answer phones timely and professionally.
Schedule appointments and obtain insurance information.
Communicate cordially via phone.
Transfer incoming callers to appropriate department/location.
New patient registration (inputting demographic info, insurance info, etc.).
Assist patient scheduling and handle reschedule lists.
Update computer referring physician database.
Qualifications
High School Grad or Equiv - Required
2 Years Of Experience - Required
This facility is an equal opportunity employer and complies with anti-discrimination laws. Salary range reflects base pay; compensation determined by skills, experience.
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Benefits and Perks
Benefits from Day One
Paid Days Off from Day One
Student Loan Repayment Program
Career Development
Whole Person Wellbeing Resources
Mental Health Resources and Support
Responsibilities
Schedule patients via incoming and outbound calls focusing on customer service.
Answer phones timely and professionally.
Schedule appointments and obtain insurance information.
Communicate cordially via phone.
Transfer incoming callers to appropriate department/location.
New patient registration (inputting demographic info, insurance info, etc.).
Assist patient scheduling and handle reschedule lists.
Update computer referring physician database.
Qualifications
High School Grad or Equiv - Required
2 Years Of Experience - Required
This facility is an equal opportunity employer and complies with anti-discrimination laws. Salary range reflects base pay; compensation determined by skills, experience.
#J-18808-Ljbffr