Coforge
Senior Executive Talent Acquisition @ Coforge | MBA in HR and Marketing
Job Title: Sr. ITAM Developer
Location: Austin, TX
Job Type: Contract to hire
Experience: 9-15 Years
Skills: ServiceNow ITAM modules (HAM Pro, SAM Pro, Discovery, Asset Workspace), Discovery, CMDB, and normalization/reconciliation processes
Overview We at Coforge are hiring for a Sr. ITAM Developer with a focus on ITAM strategy, data integrity, and governance aligned with ITIL practices.
Responsibilities
Solution Design & Development for ServiceNow ITAM modules (HAM Pro, SAM Pro, Discovery, Asset Workspace).
Build and maintain integrations with procurement, vendor management, and inventory systems to ensure accurate asset data.
Develop workflows, business rules, scripts, and UI policies to support ITAM processes.
Implement and maintain asset lifecycle processes for hardware and software from request to retirement.
Ensure proper alignment of ITAM data with the CMDB for accurate service mapping and dependency tracking.
Support software license compliance and optimization, including reconciliation and audit readiness.
Champion ITAM governance, process maturity, and alignment with ITIL practices.
Provide subject matter expertise on HAM and SAM capabilities, industry trends, and optimization opportunities.
Define and enforce best practices for asset data quality, reconciliation, and normalization.
Partner with business, procurement, and finance teams to drive asset management value.
Collaborate with infrastructure and operations teams to ensure end-to-end asset tracking.
Engage with leadership to communicate status, risks, and recommendations for ITAM initiatives.
Provide production support, troubleshooting, and root cause analysis for ITAM-related issues.
Identify opportunities for automation and continuous improvement within ITAM processes.
Mentor junior developers and contribute to knowledge sharing within the platform team.
Qualifications
Bachelor’s degree in computer science, Information Systems, or equivalent experience.
5+ years of ServiceNow development experience, with at least 2–3 years focused on ITAM (HAM Pro / SAM Pro).
Strong knowledge of ITIL and ITAM practices (hardware lifecycle, software license models, vendor management).
Hands-on experience with Discovery, CMDB, and normalization/reconciliation processes.
ServiceNow certifications (CSA, CIS-HAM, CIS-SAM, CAD) strongly preferred.
Excellent analytical, problem-solving, and communication skills.
Additional Details
Seniority level: Mid-Senior level
Industry: IT Services and IT Consulting
Note: This reformatted description removes unrelated postings and boilerplate while preserving the core responsibilities and qualifications for the role.
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Location: Austin, TX
Job Type: Contract to hire
Experience: 9-15 Years
Skills: ServiceNow ITAM modules (HAM Pro, SAM Pro, Discovery, Asset Workspace), Discovery, CMDB, and normalization/reconciliation processes
Overview We at Coforge are hiring for a Sr. ITAM Developer with a focus on ITAM strategy, data integrity, and governance aligned with ITIL practices.
Responsibilities
Solution Design & Development for ServiceNow ITAM modules (HAM Pro, SAM Pro, Discovery, Asset Workspace).
Build and maintain integrations with procurement, vendor management, and inventory systems to ensure accurate asset data.
Develop workflows, business rules, scripts, and UI policies to support ITAM processes.
Implement and maintain asset lifecycle processes for hardware and software from request to retirement.
Ensure proper alignment of ITAM data with the CMDB for accurate service mapping and dependency tracking.
Support software license compliance and optimization, including reconciliation and audit readiness.
Champion ITAM governance, process maturity, and alignment with ITIL practices.
Provide subject matter expertise on HAM and SAM capabilities, industry trends, and optimization opportunities.
Define and enforce best practices for asset data quality, reconciliation, and normalization.
Partner with business, procurement, and finance teams to drive asset management value.
Collaborate with infrastructure and operations teams to ensure end-to-end asset tracking.
Engage with leadership to communicate status, risks, and recommendations for ITAM initiatives.
Provide production support, troubleshooting, and root cause analysis for ITAM-related issues.
Identify opportunities for automation and continuous improvement within ITAM processes.
Mentor junior developers and contribute to knowledge sharing within the platform team.
Qualifications
Bachelor’s degree in computer science, Information Systems, or equivalent experience.
5+ years of ServiceNow development experience, with at least 2–3 years focused on ITAM (HAM Pro / SAM Pro).
Strong knowledge of ITIL and ITAM practices (hardware lifecycle, software license models, vendor management).
Hands-on experience with Discovery, CMDB, and normalization/reconciliation processes.
ServiceNow certifications (CSA, CIS-HAM, CIS-SAM, CAD) strongly preferred.
Excellent analytical, problem-solving, and communication skills.
Additional Details
Seniority level: Mid-Senior level
Industry: IT Services and IT Consulting
Note: This reformatted description removes unrelated postings and boilerplate while preserving the core responsibilities and qualifications for the role.
#J-18808-Ljbffr