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North American Dental Group (NADG)

Front Desk Coordinator

North American Dental Group (NADG), Amherst, New York, United States

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Front Desk Coordinator

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North American Dental Group (NADG) .

Overview Buffalo, NY

Responsibilities

Be dependable and skilled in handling financial information, performing insurance verification, and preparing end-of-day reports, while keeping patients worry-free.

Perform clerical tasks such as sorting, opening and distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedule, verify, and confirm patient appointments.

Explain procedures and/or services to patients using dental knowledge.

Present financial policies and arrangements to patients, collect co-payments, and verify insurance coverage as appropriate.

Track appointments due to no-shows, cancellations, and late arrivals.

Qualifications

High School Diploma or equivalent (Associate’s degree preferred)

1-5 years of customer service, insurance, or dental experience preferred

Knowledge of dental software, Microsoft Office programs, and ability to learn new programs as needed

Benefits

Great office culture

Attractive compensation plan and incentives

Three medical plans to choose from; eligible right away

HSA/FSA plans with Childcare

Dental insurance for the team member paid by the company 100%

Two vision plans to choose from

Generous PTO policy

Paid holidays

401k plan with employer contribution

Smiling from Open to Close (Pay Rate starting at $18.00 per hour. Compensation commensurate based on experience and skills)

Full time or part time including 1 evening shift

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

Location: Buffalo, NY

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