Northwest Respiratory Services
Northwest Respiratory Services seeks a Patient Intake Specialist for Eagan, Minnesota location. This person is the first point of contact for our customers, providing empathetic and highly accurate communication in support of their health and quality of life. You will set up their order, verify their insurance coverage, and build trust with our customers, all over the phone.
A Day in the Life:
Work with new customers to set up their initial equipment and supply orders
Multi-task to manage a high volume of calls and faxed orders in a timely and accurate manner
Maintain positive relationships with internal and external customers (branch manager, Nursing home staff, hospitals)
Work collaboratively with other Intake Specialists to ensure best practices are shared and the workload is completed
Gain knowledge in respiratory equipment and interpret to customers in a way they can understand
Benefits for working at NRS:
Health Insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Matched 401k Eligibility on Day One of Employment
FSA Account (Medical and/or Dependent)
Pet Insurance
Short Term and Long Term Disability
Accident, Hospital Indemnity, and Critical Illness Insurance
Qualifications Our top candidate is:
Understanding of HIPAA laws to handle confidential personal and medical information
Ability to handle confidential and sensitive information
Ability to be punctual and dependable with a stable work history
Ability to exercise good judgement on handling phone calls appropriately
Detail-oriented, highly organized, and able to multitask in a fast-paced environment
Excellent telephone skills
Accurate typing skills
Requirements
Detail-oriented, highly organized, and able to multitask in a fast-paced environment
Punctual and dependable, customers and co-workers are counting on you!
Understanding of HIPAA laws to handle confidential personal and medical information
Exercizes good judgement on handling phone calls appropriately and empathetically
Excellent telephone and typing skills
We look forward to seeing your application and the opportunity to speak with you further!
Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.
Northwest Respiratory Services is an EO Employer - M/F/Vets/Disabled
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A Day in the Life:
Work with new customers to set up their initial equipment and supply orders
Multi-task to manage a high volume of calls and faxed orders in a timely and accurate manner
Maintain positive relationships with internal and external customers (branch manager, Nursing home staff, hospitals)
Work collaboratively with other Intake Specialists to ensure best practices are shared and the workload is completed
Gain knowledge in respiratory equipment and interpret to customers in a way they can understand
Benefits for working at NRS:
Health Insurance
Dental Insurance
Vision Insurance
Employer Paid Life Insurance
Matched 401k Eligibility on Day One of Employment
FSA Account (Medical and/or Dependent)
Pet Insurance
Short Term and Long Term Disability
Accident, Hospital Indemnity, and Critical Illness Insurance
Qualifications Our top candidate is:
Understanding of HIPAA laws to handle confidential personal and medical information
Ability to handle confidential and sensitive information
Ability to be punctual and dependable with a stable work history
Ability to exercise good judgement on handling phone calls appropriately
Detail-oriented, highly organized, and able to multitask in a fast-paced environment
Excellent telephone skills
Accurate typing skills
Requirements
Detail-oriented, highly organized, and able to multitask in a fast-paced environment
Punctual and dependable, customers and co-workers are counting on you!
Understanding of HIPAA laws to handle confidential personal and medical information
Exercizes good judgement on handling phone calls appropriately and empathetically
Excellent telephone and typing skills
We look forward to seeing your application and the opportunity to speak with you further!
Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.
Northwest Respiratory Services is an EO Employer - M/F/Vets/Disabled
#J-18808-Ljbffr