Legal Intake Professionals
Legal Intake Specialist
Legal Intake Professionals, North Richland Hills, Texas, United States, 76180
Legal Intake Specialist
At Legal Intake Professionals, we’re looking for dedicated and empathetic professionals to join our team as Intake Specialists. This in‑office position involves handling a high volume of calls, listening actively to gather client information, and documenting interactions accurately. We value a can‑do attitude, genuine customer service, and are happy to provide full training. Bilingual Spanish speakers are a plus. Responsibilities
You will: Handle a high volume of inbound calls, ensuring each is met with attentive service. Gather accurate client information using active listening and appropriate questioning. Document calls with fast, accurate typing in a Microsoft Windows environment. Maintain a professional phone voice that conveys care and concern. Collaborate with the team to support client relationships and ensure a positive experience. Qualifications
High school diploma or GED (must be 18+). Good verbal and written communication skills (spelling, grammar, diction). Active‑listening skills to ensure accurate client information. Professional phone voice that displays customer care. Able to ask appropriate questions and converse with varied personalities. Fast and accurate typing skills. PC/computer skills in a Microsoft Windows environment. Flexible schedule, including nights, weekends, and holidays. Benefits
Employee Stock Ownership Plan (ESOP). Full medical, dental, and vision benefits. Paid vacation. Traditional 401(k) with company matching. Free life insurance policy. Legal assistance. Compensation
English: $17/hr Spanish: $19/hr Shifts Offered
Split shift – Full time, 40 hours. Monday, Wednesday, Thursday, Friday: 7 am‑11 am & 3 pm‑7 pm; Sunday 9 am‑6 pm. You must be available to work a Saturday OR Sunday each week. You must be very punctual with great attendance. Training
Training starts 11/27/25, Monday‑Friday 8 am‑5 pm CST, for two weeks: one week of classroom training and one week of Training Bay. Permanent schedule begins Sunday, 11/30/25. Equal Opportunity Statement
Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
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At Legal Intake Professionals, we’re looking for dedicated and empathetic professionals to join our team as Intake Specialists. This in‑office position involves handling a high volume of calls, listening actively to gather client information, and documenting interactions accurately. We value a can‑do attitude, genuine customer service, and are happy to provide full training. Bilingual Spanish speakers are a plus. Responsibilities
You will: Handle a high volume of inbound calls, ensuring each is met with attentive service. Gather accurate client information using active listening and appropriate questioning. Document calls with fast, accurate typing in a Microsoft Windows environment. Maintain a professional phone voice that conveys care and concern. Collaborate with the team to support client relationships and ensure a positive experience. Qualifications
High school diploma or GED (must be 18+). Good verbal and written communication skills (spelling, grammar, diction). Active‑listening skills to ensure accurate client information. Professional phone voice that displays customer care. Able to ask appropriate questions and converse with varied personalities. Fast and accurate typing skills. PC/computer skills in a Microsoft Windows environment. Flexible schedule, including nights, weekends, and holidays. Benefits
Employee Stock Ownership Plan (ESOP). Full medical, dental, and vision benefits. Paid vacation. Traditional 401(k) with company matching. Free life insurance policy. Legal assistance. Compensation
English: $17/hr Spanish: $19/hr Shifts Offered
Split shift – Full time, 40 hours. Monday, Wednesday, Thursday, Friday: 7 am‑11 am & 3 pm‑7 pm; Sunday 9 am‑6 pm. You must be available to work a Saturday OR Sunday each week. You must be very punctual with great attendance. Training
Training starts 11/27/25, Monday‑Friday 8 am‑5 pm CST, for two weeks: one week of classroom training and one week of Training Bay. Permanent schedule begins Sunday, 11/30/25. Equal Opportunity Statement
Legal Intake Professionals is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
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