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University of Maryland Medical System

Front Office Coordinator, PRN

University of Maryland Medical System, Easton, Maryland, United States, 21601

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Company Description At Shore Regional Health, you can learn, grow and make a lasting impact on patients and families. You’ll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland.

Job Description We are seeking a detail-oriented and efficient Front Office Coordinator (PRN) to join our healthcare team in Easton, United States. In this role, you will be responsible for managing the front desk operations and ensuring smooth patient flow in our facility on an as-needed basis.

Responsibilities

Greet and check-in patients, verifying their information and insurance details

Schedule and manage appointments using our electronic scheduling system

Answer phone calls, respond to inquiries, and direct calls to appropriate departments

Maintain a clean and organized reception area

Collect and process patient payments and co-pays

Assist with medical records management and filing

Coordinate with clinical staff to ensure efficient patient flow

Perform general administrative tasks such as data entry, faxing, and scanning documents

Ensure compliance with HIPAA regulations and maintain patient confidentiality

Assist with other administrative duties as assigned

Qualifications

High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred

Previous experience in healthcare front office or administrative roles preferred

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Proficiency in MS Office and familiarity with electronic scheduling software

Knowledge of medical terminology and understanding of healthcare operations

Familiarity with medical insurance and billing processes

Customer service-oriented with a professional demeanor

Ability to work flexible hours, including evenings and weekends as needed

Medical office certification (e.g., Certified Medical Administrative Assistant) a plus

Detail-oriented with a commitment to accuracy and efficiency

Ability to maintain patient confidentiality and comply with HIPAA regulations

Additional Information All your information will be kept confidential according to EEO guidelines.

Compensation

Pay Range: $17–$25.99

Other Compensation (if applicable):

Review the 2025-2026 UMMS Benefits Guide

Seniority level

Not Applicable

Employment type

Part-time

Job function

Administrative

Industry: Hospitals and Health Care

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