Remington Hospitality
Front Office Manager- TownPlace Suites Sea World
Remington Hospitality, Orlando, Florida, us, 32885
Front Office Manager - TownPlace Suites Sea World
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Front Office Manager - TownPlace Suites Sea World
role at
Remington Hospitality .
Job Details
Anticipate guest needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training, and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff, and PBX operators.
Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process, including investigation and creative problem solving to ensure guest satisfaction.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and less frequent tasks.
Additional Information
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industry: Hospitality
Referrals increase your chances of interviewing at Remington Hospitality by 2x.
Location and Salary Orlando, FL | $65,000 - $70,000
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Front Office Manager - TownPlace Suites Sea World
role at
Remington Hospitality .
Job Details
Anticipate guest needs, respond promptly, and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.
Ensure proper staffing levels of front office associates, including interviewing, hiring, supervising, training, and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff, and PBX operators.
Resolve guest complaints, ensuring guest satisfaction in each interaction. Manage guest resolution process, including investigation and creative problem solving to ensure guest satisfaction.
Accurately manage and operate the MICROS system at the front office, including all daily transactions and less frequent tasks.
Additional Information
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Other
Industry: Hospitality
Referrals increase your chances of interviewing at Remington Hospitality by 2x.
Location and Salary Orlando, FL | $65,000 - $70,000
Related Job Openings
Front Office Supervisor - Embassy Suites by Hilton Orlando Airport
Front Desk Supervisor - Lake Buena Vista
Front Office/Customer Service Representative
DoubleTree at The Entrance To Universal Orlando - Front Desk Assistant Manager OEM
Guest Experience Manager - Caribe Royale Orlando Hotel
Front Office Supervisor - DoubleTree by Hilton Orlando
Restaurant Manager - Stadium Club - Caribe Royale Orlando Hotel
VOCO Kissimmee Orlando Hotel - General Manager
#J-18808-Ljbffr