Hilton Grand Vacations
Front Desk Clerk • Hilton Grand Vacations • Mill Springs Lodge
We are seeking an enthusiastic Front Desk Clerk to join our team at Mill Springs Lodge.
As a Front Desk Clerk, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
Schedule Full Time; Open to working a variable of shifts, including weekends and holidays.
Responsibilities
Greeting guests and owners on arrival.
Checking in/out guests.
Generating folios and collecting payments.
Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.
Preparing and consistently restocking the front desk with supplies, including arrival packets and area information.
Answering phones and directing calls.
Performing other duties as assigned by your leader.
Qualifications
Proficient English Language.
Ability to multi‑task responsibilities and prioritize duties to meet organizational goals.
6‑month Customer Service Experience.
Preferred Experience
Experience as a Front Desk/Guest Services Agent.
Experience handling credit card transactions.
Background in Resort Hospitality or related industries.
Benefits Benefits start on your first day of work with no waiting period.
Eligibility: All U.S. regular full‑time and part‑time Team Members are eligible for a wide range of benefits.
Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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As a Front Desk Clerk, you will ensure every interaction with an owner or guest is a positive and memorable experience while checking them in and out of the property and responding to their requests.
Schedule Full Time; Open to working a variable of shifts, including weekends and holidays.
Responsibilities
Greeting guests and owners on arrival.
Checking in/out guests.
Generating folios and collecting payments.
Receiving housekeeping and maintenance requests or work orders and contacting appropriate departmental personnel.
Preparing and consistently restocking the front desk with supplies, including arrival packets and area information.
Answering phones and directing calls.
Performing other duties as assigned by your leader.
Qualifications
Proficient English Language.
Ability to multi‑task responsibilities and prioritize duties to meet organizational goals.
6‑month Customer Service Experience.
Preferred Experience
Experience as a Front Desk/Guest Services Agent.
Experience handling credit card transactions.
Background in Resort Hospitality or related industries.
Benefits Benefits start on your first day of work with no waiting period.
Eligibility: All U.S. regular full‑time and part‑time Team Members are eligible for a wide range of benefits.
Equal Opportunity We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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