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Energy Jobline ZR

Fire Alarm Service Technician Lead in Raleigh

Energy Jobline ZR, Raleigh, North Carolina, United States, 27601

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Job Description

Fire Alarm Service Technician Lead Position Summary:

We are seeking an experienced Fire Alarm Service Technician to join our team. This role involves traveling to customer sites to diagnose and repair fire alarm system issues. The ideal candidate will have strong technical skills, a commitment to customer satisfaction, and the ability to work independently and efficiently.

Key Responsibilities

Diagnose and resolve fire alarm system issues

Troubleshoot and repair circuit faults, including ground faults and open circuits

Replace malfunctioning devices and panel components

Modify fire alarm programming as needed

Communicate findings and solutions to customers

Complete detailed documentation for each service call

Coordinate with the Service Manager to ensure timely and efficient service

Deliver excellent customer service to maintain high satisfaction levels

Qualifications

Minimum of 4 years of experience in fire alarm service

Familiarity with various fire alarm panels (Gamewell FCI, Firelite, Silent Knight)

Experience programming fire alarm panels

NICET Fire Alarm Systems certification

Strong interpersonal and time management skills

Effective communication and teamwork abilities

High school diploma or equivalent required

Pay and Benefits The pay range for this position is $28.00 - $38.00/hr.

Medical, dental & vision

Critical Illness, Accident, and Hospital coverage

401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)

Short and long‑term disability

Health Spending Account (HSA)

Transportation benefits

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type This is a fully onsite position in Raleigh, NC.

Application Deadline This position is anticipated to close on Nov 11, 2025.

Equal Opportunity Employer The company is an equal opportunity employer and will consider all applications without regard to race, colour, religion, sex, national origin, veteran status, disability, genetic information or any characteristic protected by law.

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