Progress Residential®
Service Technician III - HVAC
Progress Residential®, Kansas City, Missouri, United States, 64101
Overview
Join to apply for the
Service Technician III - HVAC
role at
Progress Residential® . Progress Residential® is the largest provider of high-quality, single-family rental homes in the United States, with more than 90,000 homes across rapidly growing markets. We are committed to making the home rental process easy and enjoyable by empowering our team and investing in innovative systems and technology. Employment with Progress Residential is conditional on a satisfactory background and drug screen. Progress Residential® is an equal opportunity employer (m/f/d/v). Position Summary
The
Service Technician III - HVAC
is a key associate in providing an outstanding customer experience while controlling costs and expenses. The role works on the Property Management team to inspect, troubleshoot and repair HVAC systems in Progress Residential single-family homes. Additional residential maintenance and repairs are required as needed. Essential Functions
Ability to quickly assess the situation and determine the appropriate steps to resolve service requests while providing outstanding customer service and representing Progress Residential. Perform scheduled and unscheduled/emergency preventative maintenance, inspections, and service requests including replacement and modification of equipment or systems as needed or requested by customers, involving the following daily: Electrical, plumbing and HVAC systems; Appliances; Water irrigation systems; Stairs, gates, fences, patios, railings; Tile, carpet, and flooring; Roofing, gutters, fasteners; Interior/exterior lights and ceiling fans; Fireplaces and gas fixtures; Shutters, doors, cabinets, windows, sliding glass doors and locks; Leaks; Drywall and painting; Pool areas, tile, hot tub/spa, pool furniture; Other service areas as required. Diagnose and troubleshoot advanced issues and repair or replace defective equipment, components, or wiring on HVAC equipment. Report all major repairs or replacements prior to any expenditure of funds. Maintain awareness of property conditions and take immediate steps to correct unsafe conditions. Operate in accordance with company policies and procedures and all state and federal regulations (Lead Based Paint, ADA, Fair Housing, HAZCOM OSHA, etc.). Uphold workplace safety standards and practices. Complete service requests in a professional and timely manner. Maintain regular attendance and punctuality. All other duties as assigned. Qualifications
High school diploma or equivalent required. Minimum 5 years’ experience in general service and maintenance (painting, plumbing, carpentry, electrical, drywall repair, etc.). Technical college or trade program with HVAC certification is preferred. EPA Certification required. Minimum 5 years’ experience providing routine maintenance, cleaning, inspection and repair of warm air furnaces, air conditioners, duct systems, water heaters, and related piping and electrical. Experience repairing all makes & models of residential appliances in customers’ homes preferred. Ability to install all makes & models of residential appliances preferred. Required equipment: employee must have their own basic tools to perform ongoing service in a residential environment. Reliable transportation to professionally and safely transport materials (ladders, heaters, appliances, etc.). Valid driver’s license in the working state. Available for on-call service, weekends and evenings as needed. Previous experience in single-family or multi-family rental industry preferred. Ability to work under pressure and meet tight deadlines; strong organizational, communication and people skills. Physical ability to regularly sit and stand for long periods, climb stairs, and lift up to 50 pounds. Knowledge of relevant laws and EPA/OSHA regulations; working knowledge of Microsoft Office and handheld devices. Honest, ethical, and capable of handling information confidentially. What You Can Expect From Us
Competitive compensation, including a performance-based bonus. Comprehensive benefits package including healthcare for you and your family, parental leave, paid time off, 401k match, and holidays. Closing Statement
This summary is not an all-inclusive description of job duties. Other duties may be assigned by the supervisor as needed. Progress Residential® is an Equal Opportunity employer (m/f/d/v).
#J-18808-Ljbffr
Join to apply for the
Service Technician III - HVAC
role at
Progress Residential® . Progress Residential® is the largest provider of high-quality, single-family rental homes in the United States, with more than 90,000 homes across rapidly growing markets. We are committed to making the home rental process easy and enjoyable by empowering our team and investing in innovative systems and technology. Employment with Progress Residential is conditional on a satisfactory background and drug screen. Progress Residential® is an equal opportunity employer (m/f/d/v). Position Summary
The
Service Technician III - HVAC
is a key associate in providing an outstanding customer experience while controlling costs and expenses. The role works on the Property Management team to inspect, troubleshoot and repair HVAC systems in Progress Residential single-family homes. Additional residential maintenance and repairs are required as needed. Essential Functions
Ability to quickly assess the situation and determine the appropriate steps to resolve service requests while providing outstanding customer service and representing Progress Residential. Perform scheduled and unscheduled/emergency preventative maintenance, inspections, and service requests including replacement and modification of equipment or systems as needed or requested by customers, involving the following daily: Electrical, plumbing and HVAC systems; Appliances; Water irrigation systems; Stairs, gates, fences, patios, railings; Tile, carpet, and flooring; Roofing, gutters, fasteners; Interior/exterior lights and ceiling fans; Fireplaces and gas fixtures; Shutters, doors, cabinets, windows, sliding glass doors and locks; Leaks; Drywall and painting; Pool areas, tile, hot tub/spa, pool furniture; Other service areas as required. Diagnose and troubleshoot advanced issues and repair or replace defective equipment, components, or wiring on HVAC equipment. Report all major repairs or replacements prior to any expenditure of funds. Maintain awareness of property conditions and take immediate steps to correct unsafe conditions. Operate in accordance with company policies and procedures and all state and federal regulations (Lead Based Paint, ADA, Fair Housing, HAZCOM OSHA, etc.). Uphold workplace safety standards and practices. Complete service requests in a professional and timely manner. Maintain regular attendance and punctuality. All other duties as assigned. Qualifications
High school diploma or equivalent required. Minimum 5 years’ experience in general service and maintenance (painting, plumbing, carpentry, electrical, drywall repair, etc.). Technical college or trade program with HVAC certification is preferred. EPA Certification required. Minimum 5 years’ experience providing routine maintenance, cleaning, inspection and repair of warm air furnaces, air conditioners, duct systems, water heaters, and related piping and electrical. Experience repairing all makes & models of residential appliances in customers’ homes preferred. Ability to install all makes & models of residential appliances preferred. Required equipment: employee must have their own basic tools to perform ongoing service in a residential environment. Reliable transportation to professionally and safely transport materials (ladders, heaters, appliances, etc.). Valid driver’s license in the working state. Available for on-call service, weekends and evenings as needed. Previous experience in single-family or multi-family rental industry preferred. Ability to work under pressure and meet tight deadlines; strong organizational, communication and people skills. Physical ability to regularly sit and stand for long periods, climb stairs, and lift up to 50 pounds. Knowledge of relevant laws and EPA/OSHA regulations; working knowledge of Microsoft Office and handheld devices. Honest, ethical, and capable of handling information confidentially. What You Can Expect From Us
Competitive compensation, including a performance-based bonus. Comprehensive benefits package including healthcare for you and your family, parental leave, paid time off, 401k match, and holidays. Closing Statement
This summary is not an all-inclusive description of job duties. Other duties may be assigned by the supervisor as needed. Progress Residential® is an Equal Opportunity employer (m/f/d/v).
#J-18808-Ljbffr