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IHG Hotels & Resorts

Franchise Hotel - Front Office Manager

IHG Hotels & Resorts, Bensenville, Illinois, us, 60105

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Franchise Hotel - Front Office Manager Role at IHG Hotels & Resorts.

Pay: $45,000.00 - $55,000.00 per year.

We're Hiring: Front (IHG Experience Required).

Location: Holiday Inn Express Bensenville - 811 E Grand Ave, Bensenville, IL 60106.

Salary Range: $45,000 - $55,000 annually (based on experience).

Job Type: Full-time (Evenings, Weekends & Holidays as needed).

Are you a hospitality professional with IHG hotel experience looking to take your career to the next level? Join our team at an award winning Holiday Inn Express Bensenville, where your expertise and dedication will be valued and rewarded!

Responsibilities

Welcome guests with warmth and professionalism during check-in and check-out.

Handle reservations, phone calls, and guest requests efficiently using IHG systems.

Maintain accurate records and ensure smooth front desk operations.

Resolve guest concerns promptly and provide outstanding service.

Communicate with other departments to ensure seamless guest experiences.

Assist with Park, Sleep & Fly packages offered at the hotel.

Perform other duties as assigned to support daily hotel operation.

Requirements

At least 2 year of experience working at an IHG property as FOM (REQUIRED).

Strong customer service and communication skills.

Familiarity with IHG systems (e.g., Opera).

Dependable, professional, and self-motivated.

Able to work evening, weekend, and holiday shifts.

Team Player.

Benefits

Competitive pay.

Employee discounts on hotel stays.

Performance-based bonuses.

Monthly Bonuses.

Sick Leave.

Paid leave on first anniversary.

Career growth opportunities within the hotel.

Flexible Schedule.

Location: On-site at Holiday Inn Express Bensenville 811 E Grand Ave, Bensenville, IL 60106

Ready to bring your IHG experience to a team that appreciates your skills? Apply today and grow with us!

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

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