New York City Department of Consumer and Worker Protection
Operations Manager
New York City Department of Consumer and Worker Protection, All Saints Village, Missouri, United States
New York City Department of Consumer and Worker Protection
This range is provided by the New York City Department of Consumer and Worker Protection. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Pay Range $69,950.00/yr - $81,144.00/yr
Job Description Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. The position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work‑life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites.
Within DCWP, the Office of Financial Empowerment (OFE) focuses on initiatives that support low‑income New Yorkers and communities with wealth building and financial health. OFE uses data, policy, partnerships, and convenings to advance its mission and develop innovative programs for all New Yorkers.
Operations Manager – OFE Reporting to the Director of Operations, the Operations Manager will oversee division procurements, budgeting, and invoicing in support of the agency’s financial empowerment projects and programs, including NYC Free Tax Prep and the NYC Financial Empowerment Centers.
Responsibilities
Manage projects related to the division’s financial management, including budgeting, procurement, and contract management.
Act as a strategic partner and liaison with OFE staff, DCWP’s Finance and Legal divisions, and the Mayor’s Fund to Advance New York City.
Supervise the Operations Coordinator.
Develop, document, and implement internal systems, policies, and procedures to organize and guide the division’s work.
Liaise with contractors and support their contractual and budgetary compliance.
Build and maintain relationships with City agencies, community‑based organizations, external stakeholders, and other DCWP divisions.
Provide timely updates to the Director of Operations and other stakeholders, identifying unanticipated challenges and strategies.
Draft, proofread, and edit a range of materials, including solicitations, grant proposals, publications, reports, program documents, policy memos, and presentations.
Implement and manage special projects as needed.
Assist with other related duties as assigned.
Minimum Qualifications
Baccalaureate degree from an accredited college plus two years of full‑time satisfactory professional, technical or administrative experience in program evaluation, contract negotiations/management, fiscal/financial management, or project management.
Alternatively, a four‑year high school diploma or equivalent plus six years of full‑time satisfactory professional, technical or administrative work experience in the aforementioned fields.
Equivalent education and experience may be substituted following the guidelines described above.
All candidates must have at least a high‑school diploma or equivalent and at least two years of full‑time experience as described.
Preferred Skills
Experience with financial management, government procurement, and contract management.
Human service contracting experience highly preferred.
Experience completing financial reconciliations and manipulating financial data for projection, forecasting, and analysis.
Proven project management ability to guide multiple high‑priority projects simultaneously.
Experience developing, documenting, implementing, and monitoring policies and procedures.
Strong attention to detail and the ability to work with urgency while ensuring high‑quality work.
Proficiency in Microsoft Excel, PowerPoint, and Word.
Experience using PASSPort.
Excellent analytic, problem‑solving, creative thinking, organization, communication (written and oral), and presentation skills.
55a Program and Other Information This position is open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, visit https://studentaid.gov/pslf.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for two continuous years may be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. Discuss the residency requirement with an agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on any legally protected status or characteristic, including but not limited to sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Senior Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Government Administration
Other Positions Financial Planning & Analysis (FP&A) Manager – TEMP, Springfield‑Branson, Missouri, 1 month ago
Finance and Insurance Sales Representative, Strafford, MO, $60,000 - $100,000, 2 weeks ago.
#J-18808-Ljbffr
Pay Range $69,950.00/yr - $81,144.00/yr
Job Description Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. The position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program.
The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses nearly 45,000 businesses in more than 40 industries and enforces key consumer protection and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. DCWP empowers consumers and working families by providing the tools and resources they need to achieve financial health and work‑life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites.
Within DCWP, the Office of Financial Empowerment (OFE) focuses on initiatives that support low‑income New Yorkers and communities with wealth building and financial health. OFE uses data, policy, partnerships, and convenings to advance its mission and develop innovative programs for all New Yorkers.
Operations Manager – OFE Reporting to the Director of Operations, the Operations Manager will oversee division procurements, budgeting, and invoicing in support of the agency’s financial empowerment projects and programs, including NYC Free Tax Prep and the NYC Financial Empowerment Centers.
Responsibilities
Manage projects related to the division’s financial management, including budgeting, procurement, and contract management.
Act as a strategic partner and liaison with OFE staff, DCWP’s Finance and Legal divisions, and the Mayor’s Fund to Advance New York City.
Supervise the Operations Coordinator.
Develop, document, and implement internal systems, policies, and procedures to organize and guide the division’s work.
Liaise with contractors and support their contractual and budgetary compliance.
Build and maintain relationships with City agencies, community‑based organizations, external stakeholders, and other DCWP divisions.
Provide timely updates to the Director of Operations and other stakeholders, identifying unanticipated challenges and strategies.
Draft, proofread, and edit a range of materials, including solicitations, grant proposals, publications, reports, program documents, policy memos, and presentations.
Implement and manage special projects as needed.
Assist with other related duties as assigned.
Minimum Qualifications
Baccalaureate degree from an accredited college plus two years of full‑time satisfactory professional, technical or administrative experience in program evaluation, contract negotiations/management, fiscal/financial management, or project management.
Alternatively, a four‑year high school diploma or equivalent plus six years of full‑time satisfactory professional, technical or administrative work experience in the aforementioned fields.
Equivalent education and experience may be substituted following the guidelines described above.
All candidates must have at least a high‑school diploma or equivalent and at least two years of full‑time experience as described.
Preferred Skills
Experience with financial management, government procurement, and contract management.
Human service contracting experience highly preferred.
Experience completing financial reconciliations and manipulating financial data for projection, forecasting, and analysis.
Proven project management ability to guide multiple high‑priority projects simultaneously.
Experience developing, documenting, implementing, and monitoring policies and procedures.
Strong attention to detail and the ability to work with urgency while ensuring high‑quality work.
Proficiency in Microsoft Excel, PowerPoint, and Word.
Experience using PASSPort.
Excellent analytic, problem‑solving, creative thinking, organization, communication (written and oral), and presentation skills.
55a Program and Other Information This position is open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, visit https://studentaid.gov/pslf.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for two continuous years may be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. Discuss the residency requirement with an agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment free from discrimination and harassment based on any legally protected status or characteristic, including but not limited to sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Senior Level Mid‑Senior level
Employment Type Full‑time
Job Function Management and Manufacturing
Industries Government Administration
Other Positions Financial Planning & Analysis (FP&A) Manager – TEMP, Springfield‑Branson, Missouri, 1 month ago
Finance and Insurance Sales Representative, Strafford, MO, $60,000 - $100,000, 2 weeks ago.
#J-18808-Ljbffr