H&R Block
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Team Leader
role at
H&R Block . At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We foster a high-performing, connected culture where everyone feels they belong. We are committed to continuous improvement through our long-term strategy, Block Next, focusing on innovation, client experience, and sustainable growth to enhance how we work, serve, and lead. As a
Team Leader , you will provide leadership to a customer-centric team, manage a single tax office, and help accelerate seasonal tax business growth. Your role includes developing associates, delivering excellent client service, and meeting office growth objectives. We will support your professional development as you serve as a knowledgeable resource on tax topics. Preferred qualifications include: Multi-unit management experience in retail, restaurant, banking, or related industries 2+ years as a Tax Professional Responsibilities include: Partnering with the District General Manager on growth plans and community involvement Recruiting and interviewing candidates Handling escalated client concerns Scheduling and managing team activities and deadlines Training and coaching associates Leading team meetings and managing schedules Preparing tax returns as needed Conducting performance reviews and resolving issues Required skills and experience: Customer service or shift leader experience People management skills Completion of H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Proficiency in MS Office Ability to work independently Flexibility and a customer-centric mindset High school diploma or higher Benefits include: Health and wellbeing programs Disability and caregiver support Discounts on various items and services Retirement and stock purchase plans H&R Block is an equal opportunity employer committed to diversity and inclusion. We welcome all applicants regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status. If you are eager to make an impact, consider joining us. This is a sponsored job.
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Team Leader
role at
H&R Block . At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities. We foster a high-performing, connected culture where everyone feels they belong. We are committed to continuous improvement through our long-term strategy, Block Next, focusing on innovation, client experience, and sustainable growth to enhance how we work, serve, and lead. As a
Team Leader , you will provide leadership to a customer-centric team, manage a single tax office, and help accelerate seasonal tax business growth. Your role includes developing associates, delivering excellent client service, and meeting office growth objectives. We will support your professional development as you serve as a knowledgeable resource on tax topics. Preferred qualifications include: Multi-unit management experience in retail, restaurant, banking, or related industries 2+ years as a Tax Professional Responsibilities include: Partnering with the District General Manager on growth plans and community involvement Recruiting and interviewing candidates Handling escalated client concerns Scheduling and managing team activities and deadlines Training and coaching associates Leading team meetings and managing schedules Preparing tax returns as needed Conducting performance reviews and resolving issues Required skills and experience: Customer service or shift leader experience People management skills Completion of H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Proficiency in MS Office Ability to work independently Flexibility and a customer-centric mindset High school diploma or higher Benefits include: Health and wellbeing programs Disability and caregiver support Discounts on various items and services Retirement and stock purchase plans H&R Block is an equal opportunity employer committed to diversity and inclusion. We welcome all applicants regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status. If you are eager to make an impact, consider joining us. This is a sponsored job.
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