Compass Group
Business Intelligence Manager- Charlotte, NC
Compass Group, Charlotte, North Carolina, United States, 28245
Salary:
85,000.00- 100,000.00 Location:
Charlotte, NC The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:
http://olivia.paradox.ai/moSkg About Canteen:
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen.
Job Summary Location:
Charlotte, NC Corporate Office
Reports to:
BI Leadership
Manager of Business Intelligence The Manager of Business Intelligence empowers teams and clients to engage with data through intuitive, insight-driven tools and processes. Acting as both a strategic product owner and delivery leader, this role operationalizes the BI strategy by bridging business needs with technical execution and managing BI initiatives across their full lifecycle. The position drives cross-functional collaboration to ensure solutions are aligned with organizational goals, effectively adopted, and deliver measurable insights that enhance decision-making and business performance.
Key Responsibilities
Product Ownership & Alignment
Serve as the primary liaison between business stakeholders and technical teams to translate strategic goals into actionable BI solutions
Lead initiatives from intake through delivery, ensuring clarity and alignment
Collaborate with users and partners to design scalable tools that promote data-informed decisions, drive innovation, and enhance client experiences
Project Management & Delivery
Plan, organize, and manage BI projects using Agile methodologies
Maintain project visibility through milestone tracking and proactive communication
Coordinate across teams to ensure transparency, accountability, and timely delivery
Enablement & Adoption
Lead scalable onboarding programs for internal and client teams
Ensure readiness and adoption through structured launch processes and feedback loops
Training & Engagement
Develop and deliver training programs to strengthen data literacy and empower teams to leverage BI tools confidently
Promote self-service analytics and foster a culture of data-driven decision-making
System Support & Documentation
Provide first-line support for troubleshooting BI systems and tools
Develop and maintain user-friendly documentation and self-service resources
Performance & Insights
Monitor usage and adoption metrics to assess ROI of BI tools and initiatives
Deliver actionable insights and support strategic direction in partnership with BI leadership
Qualifications Required
3–5 years in BI, analytics, or related fields, ideally in client-facing or project leadership roles
Bachelor’s degree in Computer Science, IT, Business Analytics, or related field
Proven ability to lead cross-functional teams and drive results
Proficient in business intelligence and data visualization platforms such as Power BI and Tableau
Strong communication skills with a proven ability to build trusted relationships
Experience managing projects with strategic alignment and timely execution
Skilled in training and enablement to drive adoption
Highly organized, detail-oriented, and dependable
Preferred
Working knowledge of SQL, Snowflake, or similar data warehouse technologies
Experience applying Agile principles to BI initiatives
Industry experience in food services or hospitality, with familiarity in operational KPIs and analytics use cases
Associates at Canteen are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates:
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates:
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID: 1477049
Canteen
#J-18808-Ljbffr
85,000.00- 100,000.00 Location:
Charlotte, NC The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:
http://olivia.paradox.ai/moSkg About Canteen:
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen’s solutions include markets, office coffee and snacks, unattended retail, and culinary. Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we’ll supply the opportunity and innovation. Together, we’ll continue to transform our industry. Come for the job, stay for the career. We are Canteen.
Job Summary Location:
Charlotte, NC Corporate Office
Reports to:
BI Leadership
Manager of Business Intelligence The Manager of Business Intelligence empowers teams and clients to engage with data through intuitive, insight-driven tools and processes. Acting as both a strategic product owner and delivery leader, this role operationalizes the BI strategy by bridging business needs with technical execution and managing BI initiatives across their full lifecycle. The position drives cross-functional collaboration to ensure solutions are aligned with organizational goals, effectively adopted, and deliver measurable insights that enhance decision-making and business performance.
Key Responsibilities
Product Ownership & Alignment
Serve as the primary liaison between business stakeholders and technical teams to translate strategic goals into actionable BI solutions
Lead initiatives from intake through delivery, ensuring clarity and alignment
Collaborate with users and partners to design scalable tools that promote data-informed decisions, drive innovation, and enhance client experiences
Project Management & Delivery
Plan, organize, and manage BI projects using Agile methodologies
Maintain project visibility through milestone tracking and proactive communication
Coordinate across teams to ensure transparency, accountability, and timely delivery
Enablement & Adoption
Lead scalable onboarding programs for internal and client teams
Ensure readiness and adoption through structured launch processes and feedback loops
Training & Engagement
Develop and deliver training programs to strengthen data literacy and empower teams to leverage BI tools confidently
Promote self-service analytics and foster a culture of data-driven decision-making
System Support & Documentation
Provide first-line support for troubleshooting BI systems and tools
Develop and maintain user-friendly documentation and self-service resources
Performance & Insights
Monitor usage and adoption metrics to assess ROI of BI tools and initiatives
Deliver actionable insights and support strategic direction in partnership with BI leadership
Qualifications Required
3–5 years in BI, analytics, or related fields, ideally in client-facing or project leadership roles
Bachelor’s degree in Computer Science, IT, Business Analytics, or related field
Proven ability to lead cross-functional teams and drive results
Proficient in business intelligence and data visualization platforms such as Power BI and Tableau
Strong communication skills with a proven ability to build trusted relationships
Experience managing projects with strategic alignment and timely execution
Skilled in training and enablement to drive adoption
Highly organized, detail-oriented, and dependable
Preferred
Working knowledge of SQL, Snowflake, or similar data warehouse technologies
Experience applying Agile principles to BI initiatives
Industry experience in food services or hospitality, with familiarity in operational KPIs and analytics use cases
Associates at Canteen are offered many fantastic benefits.
Full-time and part-time positions offer the following benefits to associates:
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates:
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here for information on additional company-provided time off benefits.
About Compass Group: Achieving leadership in the foodservice industry
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Req ID: 1477049
Canteen
#J-18808-Ljbffr