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Mohegan Sun

Slot Operations Floor Manager

Mohegan Sun, Montville, Connecticut, us, 06353

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Overview

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Slot Operations Floor Manager

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Slot Operations Floor Manager

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Mohegan Sun Join Our Team And Experience Endless Career Possibilities IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE Position Summary This position is responsible for the daily activities of the Slot Operations staff within an assigned area of the casino.

Responsibilities

Performs Jackpot payouts up to and including $25,000

Generates, reviews and submits all requisite documents and reports

Responsible for the maintenance of key control and the Slot Dispatch offices

Safeguards against theft and ensures the security and integrity of all casino property and Tribal assets

Interacts with supporting departments to maintain the overall floor operation within an assigned area according to established department, company, tribal and state gaming policies and procedures

Enforces all departmental, Tribal, State and IRS gaming requirements

Communicates information within the department regarding all special event functions, entertainment, restaurant schedules, etc.

Monitors progressive slot machines and jackpot amounts for accuracy

Monitors the slot data system for proper operation and accuracy, including player ratings and exceptions

Documents and reports the daily activities of the shift

Communicates directly with the Slot Operations Management to report the daily operations and any conflicts requiring resolutions

Secondary Duties and Responsibilities

Provides training to Slot Operations Team Members when assigned by management

Attends and participates in company approved training sessions as assigned

Assists in safeguarding against theft to ensure the security and integrity of all Tribal assets

Keeps abreast of new slot technology pertaining to Slot Operations

Assists the Slot Operations Shift Managers and above, as needed

Minimum Education and Qualifications

High School Diploma or equivalent

One year of experience as a Slot Operations Attendant

Must possess basic math skills, strong cash handling, keyboard/keypad data entry skills and a functional ability to read, write and understand English

Excellent written and verbal communication skills

Excellent interpersonal and multi-tasking skills and the ability to delegate tasks

Basic knowledge of Word, Excel and PowerPoint

Competencies

Ability to provide clear, concise reports containing accurate and detailed information

Proficient knowledge of Slot Operations ACSC reporting

Ability to identify areas on the gaming floor by slot zone and the ability to communicate slot machine features and game play

Familiar with Mohegan Sun property amenities and all ongoing promotions

Thorough understanding of the Mohegan Tribal Employment Rights Ordinance (TERO) as it relates to employment

Training Requirements

Must complete all assigned departmental and company trainings

Department training/improvement courses

Compliance E-learning courses

Company sponsored training (i.e. CTR/CARC training/certification) Understanding of Mohegan Sun’s Time and Attendance Systems

Physical Demands and Work Environment

Must be able to work in a casino environment with smoke, loud noises and low lighting

Must be able to stand and walk for extended periods of time

Must be physically able to access, service and operate all required equipment on the casino floor

Must be able to lift up to 40 lbs.

Must be able to use an “in ear” communication device

Must be able to work various hours and flexible shifts

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.

Work Shift Regular

Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Gambling Facilities and Casinos

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