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McCain Foods

Supervisor Food Safety & Quality

McCain Foods, Othello, Washington, United States, 99344

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Position Title:

Supervisor Food Safety & Quality

Position Type:

Regular - Full-Time

Position Location:

Othello, WA

Grade:

Grade 04

Requisition ID:

38711

Job Family:

Manufacturing

Company:

McCain Foods USA, Inc.

About McCain At McCain, we’re feeding the world: from French fries to cakes, we contribute to the important role food plays in people’s lives. That’s why we’re dedicated to ensuring our core values—Family, Authentic, Trusted, and Quality—shine through every day. As a privately owned family company with over 60 years of experience, a presence in more than 160 countries, and a global team of 22,000 people, our values and culture are at the heart of everything we do. We believe that we can work together, along with our business and community partners, to bring sustainable growth and positive change today, tomorrow, and for generations to come. Join us and see how you can MAKE IT at McCain!

Why join the McCain family

Your Life – we’re here to help you fulfil your potential, flourish, and thrive in work and life.

Your Success – work alongside passionate individuals who are committed to supporting your career ambitions, drive, and success.

Your Impact – we want you to make a meaningful, lasting impact for you, for your colleagues, and for the business.

About The Team We are currently looking for a Food Safety Quality Supervisor located in Othello, WA.

Accountabilities To perform this job successfully, an individual must be able to perform the following:

Quality/Operations Management

Coordinates with production the monitoring of processes and procedures to ensure effectiveness and continuous improvement.

Uses Root Cause Analysis for the investigation of consumer and customer complaints and quality related losses. Develops corrective actions and monitors for effectiveness. Troubleshoots using product tests and product specification measurements.

Ensures an active internal quality audit program in compliance with BRC, AIB and KEFSQ.

Ensure update of HACCP and SOPs as needed and ensures training of associates at all levels on quality programs.

Manages relationships with internal and external customers, suppliers, colleagues, and support services to ensure achievement of targets.

Attend MDI DDS to inform and coach to high level performance of key KPI’s.

Oversee FM investigations to ensure cross functional approach and true root cause.

Oversee on time positive release of finished goods to include the oversight of rework, dilution, downgrades, and donations.

Manages FSQ technicians by scheduling and assigning work, providing training, and ensuring all personnel related task are completed.

Ensure continuous learning and development for FSQ technicians.

Driving continuous improvement for Quality related metrics and KPIs in the factory and understanding the link to the regional level equivalents.

Summarizes data, prepares and interprets reports, including customer reports, for use by management.

Retain finished good samples and set up sensory panel daily.

Sensory Management

Responsibility for managing plant sensory programs and ensuring leadership of daily quality panels.

Responsible for the screening and selecting sensory panelists and maintaining an adequate number of panelists continuously.

Oversee and conduct frequent new and refresher trainings to include validation and calibration of panelists.

Implement and maintain an incentives program to ensure panelist motivation and attendance.

Responsible for the selection and maintaining of all gold standards and references used for product evaluation and panel maintenance.

Proactively drive for action and improvement by communicating panel findings in a timely fashion.

Actively partner with the Regional Sensory Quality Lead and plant quality teams to continuously improve plant sensory programs and ensure the quality and integrity of McCain products.

Trend internal sensory results regularly as well as cross reference to external consumer and customer related complaints.

Qualifications

Education: Bachelor’s degree in microbiology, chemistry, food science, or equivalent.

Minimum of 3+ years in Food Plant Sanitation.

Strong technical skills in area of focus (microbiology and/or chemistry) with ability to interpret general technical and scientific results and perform analytical tests.

Sound mathematical and basic food science understanding.

Good knowledge of statistics and interpretation of experimental data.

Basic understanding of the manufacturing environment and production operations.

Detail‑oriented, take initiative, and ability to work with a sense of urgency in a fast‑paced environment.

Ability to solve problems ranging from basic to complex.

Strong project management skills.

Strong understanding of food safety, HACCP, and basic food regulatory requirements.

Compensation Package $77,968.80 - $85,000 USD annually + Bonus eligibility (Target compensation range at time of posting. Hiring compensation will be determined based on experience, skill set, education and training, and other organizational needs).

Benefits

Full benefits including health, vision, and dental insurance.

401(k) match at 6%. Adoption assistance, infertility assistance, education reimbursement assistance, paid maternity and paternity leave.

Well‑being programs: vacation and holidays, company‑supported volunteering time, mental health resources.

Retirement savings benefits; leave support including medical, family and bereavement.

Equal Opportunity McCain Foods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, veteran status, disability, or any other protected characteristic under applicable law.

Accessibility McCain is an accessible employer. If you require an accommodation throughout the recruitment process, please let us know and we will work with you to find appropriate solutions.

Privacy Your privacy is important to us. By submitting personal data or information to us, you agree that this will be handled in accordance with McCain’s Global Privacy Policy and Global Employee Privacy Policy.

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