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Housing Works

Quality Assurance Specialist

Housing Works, New York, New York, us, 10261

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Quality Assurance Specialist

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Housing Works .

Compensation $65,000 - $70,000 yearly, commensurate with experience.

Benefits We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.

Overview The Quality Assurance Specialist (QAS) supports a comprehensive quality assurance program for Housing Works’ Behavioral Health programming to ensure operating regulations for services are in compliance with state agencies, funders, and providing quality clinical care, primarily through comprehensive chart reviews. In this regard, the QAS ensures that programs, services, and facilities meet minimum acceptable standards, as defined in statutes and regulations, and that appropriate managerial oversight of programs and services exist to reasonably assure efficient and effective delivery of intended programs and services to the public. The QAS may also work as a liaison to state agencies Technical Assistance Support to attain and maintain established standards, as well as efficient and effective management practices.

This is a 100% remote position. Candidates must have an active behavioral health license in NY State (LCSW, LMSW, LCAT, LMHC). Eligible to obtain up to 18 free Social Work CEs per year through internal training offerings.

Responsibilities

Complete monthly chart reviews of behavioral health programs; amount each month may vary based on program enrollment and program needs.

Ensure regulatory adherence to pre-admission and admission procedures, criteria set forth for continued stay, and required discharge procedures.

Review and audit admission assessments.

Review and audit in accordance with clinical quality indicators, such as provided diagnosis basis in current DSM, assessment of level of care, and other appropriate care/admission indicators.

Ensure appropriate protocol for outpatient care is documented in accordance with state agency and Housing Works’ guidelines.

Audit completion and timely submission of clinical documentation within client’s chart to follow state and/or internal agency regulatory standards.

Provide clinical assessment based on chart review on program practices/implementation of admission/treatment/discharge processes and training requirements.

Provide technical assistance to behavioral health programs to support improvement of program performance with compliance, including conducting in-service trainings to behavioral health team members.

Complete standardized review of behavioral health staff’s compliance efficiency to utilize in assessing ongoing compliance of providers.

Participate in agency and behavioral health departmental meetings that may be held on a weekly, bi-weekly, and/or monthly basis.

Identify challenges and shortcomings within clinical documentation that may influence corrective action steps geared towards improved adherence towards regulatory standards.

Auditing data entry and generating reports as requested.

Audit processes and report risk and/or billing issues in a timely manner.

Secondary Responsibilities

Perform other duties and special projects as requested by supervisor.

Participate in advocacy efforts and direct action to end the twin crises of homelessness and AIDS.

Engage in monthly in-service training and other external trainings that are relevant to supporting or enhancing behavioral health program compliance.

Seniority Level Entry level

Employment Type Full-time

Job Function Quality Assurance

Industries Non-profit Organizations

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