Dartmouth College
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HVAC & Equipment Maintenance Manager.
role at
Dartmouth College
Position Information
Position Number
0406000
Position Title
HVAC & Equipment Maintenance Manager
Posting date
05/30/2024
Closing date
Open Until Filled
Hiring Range Minimum
$95,000
Hiring Range Maximum
$123,500
Union Type
Not a Union Position
Seiu Level
Not an Seiu Position
Flsa Status
Exempt
Employment Category
Regular Full Time
Scheduled Months per Year
12
Scheduled Hours per Week
40
Location of Position
Hanover, NH
Remote Work Eligibility?
Onsite only
Is this a term position?
No
If yes, length of term in months.
N/A
Is this a grant funded position?
No
Position Purpose As the HVAC & Equipment Maintenance Manager, reporting to the Director of Maintenance Services, you oversee daily operations crucial to Dartmouth College’s Facilities Operations and Management (FO&M).
You lead a team responsible for HVAC maintenance, plumbing, and various building systems, ensuring seamless functioning of essential systems such as heating and ventilation.
These systems provide essential services to support research, academic, athletic, and residential experiences for the campus community that require effective delivery of services and emergency response.
Your role involves both managing internal personnel and coordinating contractors.
Besides working closely with other supervisors/managers within FO&M, you collaborate with facilities managers in the Real Estate Office (REO), Dartmouth College Athletic Department (DCAD), Professional Schools, Residential Operations, and other college organizations.
Key Accountabilities Team Leadership and Performance Management
Lead the assigned shop staff, fostering teamwork and collaboration to enhance service-delivery excellence.
Coordinate with other department managers to ensure seamless workflow.
Manage a diverse team, including plumbers, gas and oil burner technicians, building maintenance workers, and refrigeration technicians.
Collaborate with other managers to identify opportunities for innovation and continuous improvement.
Provide direction, support, and mentorship to direct reports, including performance management, hiring, and personal development initiatives.
Constructively resolve conflicts to strengthen team cohesion and trust among team members and college partners.
Act as the primary escalation point for risks or issues, developing mitigation strategies and escalating as necessary to FO&M leadership.
Manage resource scheduling and assignments to optimize operational efficiency and identify staff training needs and growth opportunities.
Utilize effective verbal, visual, and written communication skills to convey organizational messages.
Develop and implement emergency response plans and procedures to address HVAC system failures.
Ensure compliance with relevant regulations, codes, and standards governing HVAC operations.
Customer Service and Relationship Management
Provide exceptional customer service, promptly addressing customer concerns courteously and enthusiastically.
Manage third-party contractors and supply vendors effectively.
Serve as a point of escalation for customer issues related to work order completion and service-related matters.
Service Delivery
Advocate for a safe work environment and ensure work is completed in accordance with all applicable standards.
Utilize best practices and the work order management system to review reports and incorporate KPIs/SLAs into daily operations.
Deliver best-in-class HVAC, refrigeration, plumbing, gas, and oil burner technicians, preventative maintenance programs, and emergency plans.
Estimate the cost of work orders where required.
Ensure work order completion, procurement of materials, and identification of issues or risks.
Planning and Budgeting
Ensure HVAC systems and other mechanical system considerations during capital projects.
Work with campus services financial staff to ensure fiscal, procurement, and resource administration.
Manage operating expense budget for the assigned portfolio and advise on cost savings.
Responsible for contract management and compliance with third‑party contractors and supply vendors.
Culture and Employee Belonging
Demonstrate commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communication.
Promote the 7 Principles of empathy, fairness, dependability, inclusivity, consideration, vulnerability, and respect.
Foster a growth mindset in improving inclusion across the division.
Maintain professionalism and collegiality in all interactions.
Perform other duties as assigned.
Required Qualifications Education and Years of Experience Associate’s degree plus 5+ years of experience or equivalent combination of education and experience.
Skills, Knowledge and Abilities
Associate/bachelor’s degree in HVAC technology or equivalent experience and technical certifications.
Ten years of progressive experience, preferably in higher education or institutional settings, including supervisory roles.
Valid driver’s license in compliance with Dartmouth College’s policies.
Strong leadership skills to motivate staff toward excellence.
In‑depth knowledge of HVAC systems, including heating, cooling, ventilation, and air quality management.
Extensive troubleshooting skills in HVAC components and equipment.
Familiarity with safety codes, building regulations, and college policies.
Experience in estimating, scheduling, and managing multiple projects.
Proficiency in standard business software (e.g., Microsoft Office) and CMMS.
Effective communication skills with staff, college personnel, and contractors.
Budget planning and financial management expertise.
Project management skills, including planning, scheduling, and contract management.
Availability for on‑call duty during emergencies, including after‑hours response.
Commitment to sustainability initiatives.
Preferred Qualifications
Master plumbing/plumbing license and/or universal refrigeration license preferred.
Experience with Johnson, Honeywell, and other BAS systems.
Department Contact for Recruitment Inquiries
Contact: Admin HR Services
Phone: 603‑646‑3323
Cover Letter & Title: Jason Bergeron, Assistant Director Maintenance Services
Equal Opportunity Employer Dartmouth College is an equal opportunity employer under federal law.
We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status.
Applications are welcome from all.
Background Check Employment in this position is contingent upon consent to and successful completion of a pre‑employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College.
Is Driving a Vehicle Essential Function of this Job? Yes
Special Instructions to Applicants Dartmouth College has a Tobacco‑Free Policy.
Smoking and the use of tobacco‑based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles, or other areas owned, operated, or occupied by Dartmouth College with no exceptions.
For details, please see the policy at
Tobacco‑Free Policy .
Quick Link https://searchjobs.dartmouth.edu/postings/74036
Location Hanover, NH
Salary $95,000.00 - $123,500.00
Hiring Status Open Until Filled
#J-18808-Ljbffr
HVAC & Equipment Maintenance Manager.
role at
Dartmouth College
Position Information
Position Number
0406000
Position Title
HVAC & Equipment Maintenance Manager
Posting date
05/30/2024
Closing date
Open Until Filled
Hiring Range Minimum
$95,000
Hiring Range Maximum
$123,500
Union Type
Not a Union Position
Seiu Level
Not an Seiu Position
Flsa Status
Exempt
Employment Category
Regular Full Time
Scheduled Months per Year
12
Scheduled Hours per Week
40
Location of Position
Hanover, NH
Remote Work Eligibility?
Onsite only
Is this a term position?
No
If yes, length of term in months.
N/A
Is this a grant funded position?
No
Position Purpose As the HVAC & Equipment Maintenance Manager, reporting to the Director of Maintenance Services, you oversee daily operations crucial to Dartmouth College’s Facilities Operations and Management (FO&M).
You lead a team responsible for HVAC maintenance, plumbing, and various building systems, ensuring seamless functioning of essential systems such as heating and ventilation.
These systems provide essential services to support research, academic, athletic, and residential experiences for the campus community that require effective delivery of services and emergency response.
Your role involves both managing internal personnel and coordinating contractors.
Besides working closely with other supervisors/managers within FO&M, you collaborate with facilities managers in the Real Estate Office (REO), Dartmouth College Athletic Department (DCAD), Professional Schools, Residential Operations, and other college organizations.
Key Accountabilities Team Leadership and Performance Management
Lead the assigned shop staff, fostering teamwork and collaboration to enhance service-delivery excellence.
Coordinate with other department managers to ensure seamless workflow.
Manage a diverse team, including plumbers, gas and oil burner technicians, building maintenance workers, and refrigeration technicians.
Collaborate with other managers to identify opportunities for innovation and continuous improvement.
Provide direction, support, and mentorship to direct reports, including performance management, hiring, and personal development initiatives.
Constructively resolve conflicts to strengthen team cohesion and trust among team members and college partners.
Act as the primary escalation point for risks or issues, developing mitigation strategies and escalating as necessary to FO&M leadership.
Manage resource scheduling and assignments to optimize operational efficiency and identify staff training needs and growth opportunities.
Utilize effective verbal, visual, and written communication skills to convey organizational messages.
Develop and implement emergency response plans and procedures to address HVAC system failures.
Ensure compliance with relevant regulations, codes, and standards governing HVAC operations.
Customer Service and Relationship Management
Provide exceptional customer service, promptly addressing customer concerns courteously and enthusiastically.
Manage third-party contractors and supply vendors effectively.
Serve as a point of escalation for customer issues related to work order completion and service-related matters.
Service Delivery
Advocate for a safe work environment and ensure work is completed in accordance with all applicable standards.
Utilize best practices and the work order management system to review reports and incorporate KPIs/SLAs into daily operations.
Deliver best-in-class HVAC, refrigeration, plumbing, gas, and oil burner technicians, preventative maintenance programs, and emergency plans.
Estimate the cost of work orders where required.
Ensure work order completion, procurement of materials, and identification of issues or risks.
Planning and Budgeting
Ensure HVAC systems and other mechanical system considerations during capital projects.
Work with campus services financial staff to ensure fiscal, procurement, and resource administration.
Manage operating expense budget for the assigned portfolio and advise on cost savings.
Responsible for contract management and compliance with third‑party contractors and supply vendors.
Culture and Employee Belonging
Demonstrate commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communication.
Promote the 7 Principles of empathy, fairness, dependability, inclusivity, consideration, vulnerability, and respect.
Foster a growth mindset in improving inclusion across the division.
Maintain professionalism and collegiality in all interactions.
Perform other duties as assigned.
Required Qualifications Education and Years of Experience Associate’s degree plus 5+ years of experience or equivalent combination of education and experience.
Skills, Knowledge and Abilities
Associate/bachelor’s degree in HVAC technology or equivalent experience and technical certifications.
Ten years of progressive experience, preferably in higher education or institutional settings, including supervisory roles.
Valid driver’s license in compliance with Dartmouth College’s policies.
Strong leadership skills to motivate staff toward excellence.
In‑depth knowledge of HVAC systems, including heating, cooling, ventilation, and air quality management.
Extensive troubleshooting skills in HVAC components and equipment.
Familiarity with safety codes, building regulations, and college policies.
Experience in estimating, scheduling, and managing multiple projects.
Proficiency in standard business software (e.g., Microsoft Office) and CMMS.
Effective communication skills with staff, college personnel, and contractors.
Budget planning and financial management expertise.
Project management skills, including planning, scheduling, and contract management.
Availability for on‑call duty during emergencies, including after‑hours response.
Commitment to sustainability initiatives.
Preferred Qualifications
Master plumbing/plumbing license and/or universal refrigeration license preferred.
Experience with Johnson, Honeywell, and other BAS systems.
Department Contact for Recruitment Inquiries
Contact: Admin HR Services
Phone: 603‑646‑3323
Cover Letter & Title: Jason Bergeron, Assistant Director Maintenance Services
Equal Opportunity Employer Dartmouth College is an equal opportunity employer under federal law.
We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status.
Applications are welcome from all.
Background Check Employment in this position is contingent upon consent to and successful completion of a pre‑employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College.
Is Driving a Vehicle Essential Function of this Job? Yes
Special Instructions to Applicants Dartmouth College has a Tobacco‑Free Policy.
Smoking and the use of tobacco‑based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles, or other areas owned, operated, or occupied by Dartmouth College with no exceptions.
For details, please see the policy at
Tobacco‑Free Policy .
Quick Link https://searchjobs.dartmouth.edu/postings/74036
Location Hanover, NH
Salary $95,000.00 - $123,500.00
Hiring Status Open Until Filled
#J-18808-Ljbffr