Sam's Club
(USA) Tire and Battery Service Advisor
Sam's Club, Kansas City, Missouri, United States, 64101
Position Overview
(USA) Tire and Battery Service Advisor
at
Sam's Club .
This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Compensation Base pay range: $18.00/hr - $25.00/hr.
Hourly wage range for this position is $18.00 to $25.00. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Responsibilities
Be a Team Member:
Collaborates with team members to fulfil sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
Be an Expert:
Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality, and demonstrates knowledge of Point of Sale systems, phone and in‑person selling techniques.
Be a Techie:
Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement utilizing hand‑held technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
Be an Owner:
Communicates equipment, tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory audit safety and compliance standards, reports TBC complaints, safety hazards and problems, completes paperwork logs and other required documentation, ensuring merchandise is packaged, labeled and stored in accordance with company policies and procedures, identifies member needs, assists members with purchasing decisions and resolves issues and concerns.
Be a Talent Ambassador:
Acts as a brand advocate by valuing the member’s experience in the TBC area and modeling high‑quality service and products, developing, influencing and inspiring others for working in a style that is respectful, supportive and team‑oriented, understanding the roadblocks and assisting in training team members.
Ethics and Service Core Values:
Complies with company policies, procedures and standards of ethics and integrity, completes work assignments and priorities using policies, data and resources, collaborates with managers, coworkers, customers and other business partners, identifies priorities, deadlines and expectations, carries out tasks, communicates progress and information, recommends ways to address improvement opportunities, adapts to and learns from change, difficulties and feedback.
Respect the Individual
by embracing differences, fostering belonging, building strong relationships, motivating and influencing, mentoring others.
Act with Integrity:
Maintains and promotes highest standards of integrity, ethics and compliance, models Walmart values, holds oneself and others accountable, supports Walmart’s goal of becoming regenerative company.
Serve Customers and Members:
Delivers results while putting the customer first, makes decisions based on reliable information, balances short and long‑term priorities, considers impact on team.
Strive for Excellence:
Displays curiosity and desire to learn, takes calculated risks, demonstrates courage and resilience, drives continuous improvements, uses new technologies and skills, supports others through change.
Minimum Qualifications
Valid state‑issued driver’s license.
18 years of age or older.
Preferred Qualifications
Auto service industry, Retail Experience.
Benefits
Health benefits: medical, vision and dental coverage.
Financial benefits: 401(k), stock purchase, company‑paid life insurance.
Paid time off: PTO, parental leave, family care leave, bereavement, jury duty and voting.
Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, Live Better U education benefit program.
Employment Information Seniority level: Entry level.
Employment type: Full‑time.
Job function: Other. Industries: Retail.
Primary location: 5110 N Oak Trfy, Kansas City, MO 64118‑4621, United States.
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
#J-18808-Ljbffr
at
Sam's Club .
This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Compensation Base pay range: $18.00/hr - $25.00/hr.
Hourly wage range for this position is $18.00 to $25.00. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Responsibilities
Be a Team Member:
Collaborates with team members to fulfil sales and service requests, educates other associates on tools, tasks, resources, and mentors new technicians, communicating and developing interpersonal skills for providing safe and efficient customer service.
Be an Expert:
Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS, product specifications, and seasonality, and demonstrates knowledge of Point of Sale systems, phone and in‑person selling techniques.
Be a Techie:
Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement utilizing hand‑held technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application and training, adapting to new tools and encouraging others to use them.
Be an Owner:
Communicates equipment, tools and supplies needs to TBC Lead, tracks and monitors returns and special orders, operates cash registers, processes transactions, works hands‑on in the physical area, maintains accurate inventory audit safety and compliance standards, reports TBC complaints, safety hazards and problems, completes paperwork logs and other required documentation, ensuring merchandise is packaged, labeled and stored in accordance with company policies and procedures, identifies member needs, assists members with purchasing decisions and resolves issues and concerns.
Be a Talent Ambassador:
Acts as a brand advocate by valuing the member’s experience in the TBC area and modeling high‑quality service and products, developing, influencing and inspiring others for working in a style that is respectful, supportive and team‑oriented, understanding the roadblocks and assisting in training team members.
Ethics and Service Core Values:
Complies with company policies, procedures and standards of ethics and integrity, completes work assignments and priorities using policies, data and resources, collaborates with managers, coworkers, customers and other business partners, identifies priorities, deadlines and expectations, carries out tasks, communicates progress and information, recommends ways to address improvement opportunities, adapts to and learns from change, difficulties and feedback.
Respect the Individual
by embracing differences, fostering belonging, building strong relationships, motivating and influencing, mentoring others.
Act with Integrity:
Maintains and promotes highest standards of integrity, ethics and compliance, models Walmart values, holds oneself and others accountable, supports Walmart’s goal of becoming regenerative company.
Serve Customers and Members:
Delivers results while putting the customer first, makes decisions based on reliable information, balances short and long‑term priorities, considers impact on team.
Strive for Excellence:
Displays curiosity and desire to learn, takes calculated risks, demonstrates courage and resilience, drives continuous improvements, uses new technologies and skills, supports others through change.
Minimum Qualifications
Valid state‑issued driver’s license.
18 years of age or older.
Preferred Qualifications
Auto service industry, Retail Experience.
Benefits
Health benefits: medical, vision and dental coverage.
Financial benefits: 401(k), stock purchase, company‑paid life insurance.
Paid time off: PTO, parental leave, family care leave, bereavement, jury duty and voting.
Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, Live Better U education benefit program.
Employment Information Seniority level: Entry level.
Employment type: Full‑time.
Job function: Other. Industries: Retail.
Primary location: 5110 N Oak Trfy, Kansas City, MO 64118‑4621, United States.
Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and has a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
#J-18808-Ljbffr