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Chrysler Group LLC.

Service Advisor

Chrysler Group LLC., Delaware, Ohio, United States, 43015

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Overview

In the role of

Service Advisor , you will always strive to make our customers feel valued and heard. You will take pride in being the point person for resolving customers complaints and concerns. Because you have an innate ability to efficiently manage multiple projects while regularly completing tasks on time, you will excel in this role. You will have real career growth opportunities, and work with great people and feel valued. PCJD-Delaware is currently looking for talented, service centric people like you to apply for our

Service Advisor

role.

Why you’ll love working with us

Associate recognition occurs daily through In-Store programs along with our monthly “Feed the Machine” incentive program. This along with TOP Performer opportunities in our Drive for Success programs provide a financial benefit as well as a personal enjoyment for the associates and their families.

Employee Benefits Package

TOP Level Compensation

HSA / FSA Health Plan

Dental / Vision Plan

Short / Long Term Disability

Life Insurance

Company Match Retirement

Paid Time Off

Employee Purchase program

The Performance Impact

Exceptional · Team · Passion · Community

Remember...a smile changes the delivery of everything.

If you’re ready for a new and exciting career, take the first step and reach out to us today!

Requirements What you’ll do as the Service Advisor

Proactively greet all customers promptly with a professional and friendly attitude

Establish and maintain strong customer relationships that encourage repeat and referral business

Document and deliver fair, competitive, and transparent price quotes with the customer and dealership’s best interests in mind

Listen to customers to determine their primary concern and review additional maintenance needs

Provide all customers a full explanation of the action plan with a market price analysis of area competition to justify PCJD-Delaware''s price

What you’ll need to be our Service Advisor

Casual, uninhibited, and persuasive extrovert with a tendency for informality

Persuasive, risk-taker; quick to connect and a strong drive for results

Friendly, understanding, willing and patient team player

Prior experience in account management, customer service, or retail sales required

Previous automotive service department or dealership experience highly preferred

Strong listening and problem-solving skills

High school diploma or equivalent

Valid driver’s license without restrictions

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