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The University of Iowa

Administrative Services Coordinator/Testing Programs Coordinator, Academic Advis

The University of Iowa, Iowa City, Iowa, United States, 52245

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Administrative Services Coordinator/Testing Programs Coordinator, Academic Advising Center The University of Iowa Academic Advising Center

is seeking a detail-oriented and service-minded

Administrative Testing Programs Coordinator (100% appointment)

to join our team!

This position plays a key role in supporting the daily operations of the Academic Advising Center, working closely with the director team to coordinate purchasing, travel arrangements, and a variety of administrative needs. The role also provides occasional support to our front office, assisting with phones and reception coverage to ensure a welcoming environment for students and visitors. In this role, you will also have the opportunity to:

Serve as a back-up to the Front Desk Manager and provide support to work study students as needed.

Perform all aspects of administrative support for a location or a department.

Collaborate with campus IT staff and building staff related to the administration of standardized testing

Maintain staff listing for the AAC and track longevity awards.

And more!

For a full job description, including all duties and competencies assigned, e-mail the contact listed below.

About the Department:

The Academic Advising Center is dedicated to providing academic guidance and support to students as they enter and make their way through the University. The majority of first year entering students and about half of entering transfer students are assigned to an advisor in our office, generally for the first year or two. After that, most students move on to advisors within their major department. We are committed to helping students make a successful transition to the University. Our mission is to teach students how to: explore possible majors; plan their academic programs of study; select courses each semester; make viable academic decisions; seek information on- and off-campus; and to solve academic problems. We view advising as a partnership and our goal is to put each student in charge of his or her education by providing the tools and resources necessary to navigate the

Required Qualifications:

A Bachelor's degree or an equivalent combination of education and experience is required.

Experience in an administrative office function (minimum 6 months to 1 year).

This position requires weekend availability, as frequent as 7 weekends per semester.

Desktop Tools : Ability to use office support tools available on the desktop (e.g., word processing, e‑mail, and spreadsheets).

Relationship Management : Ability to establish and maintain healthy working relationships with students, colleagues, and the public.

Planning and Organizing : Ability to mobilize both time and resources to get things done.

Collaboration and Positive Impact:

Ability to work with a variety of individuals and groups in a constructive and civil manner and utilize existing resources and learning to achieve or exceed desired outcomes of current and future organizational goals/needs. Ability to foster a welcoming and respectful workplace environment while recognizing personal differences.

Welcoming and Respectful Environment:

Ability to work with a variety of individuals and groups in a constructive and respectful manner while appreciating the importance of a workforce that benefits from the talents of all people across multiple characteristics, including race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.

Service Excellence : Ability to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external customers.

Desirable Qualifications:

Experience in a related capacity is desirable.

Demonstrates basic knowledge of and insight into the University’s and Academic Advising Center’s vision, structure, culture, philosophy, operating principles, values, and code of ethics; demonstrates basic ability to apply this knowledge appropriately to a variety of situations.

Demonstrates basic knowledge of University policies and processes related to purchasing and travel arrangements.

To Apply:

To be eligible for consideration, applicants must upload

BOTH

of the following and mark them each as a “Relevant File” to the job submission:

Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the process.

The University will not sponsor any work authorization for this role.

Work Modality:

This position is primarily on‑campus but may be eligible for some flexibility and remote work (i.e., over academic calendar break times and ad hoc) in alignment with dept policies and practices. All remote work must be performed at a location within the state of Iowa and comply with the remote work program and related policies and employee travel policy when working at a remote location. Work arrangement options will be discussed during the hiring process and are subject to change for training, programming, peak periods, and performance.

Anticipated Hiring Salary:

$42,000 – This position includes a comprehensive and competitive benefits package.

Reach out to Monica Frank to learn more about benefits, compensation practices, and career development opportunities.

Joining the University of Iowa means becoming a vital part of the Hawkeye community, where your work directly impacts education, research, and student success.

Enjoy exceptional health coverage, university‑paid life insurance, robust retirement plans, and generous leave policies. Benefit from 24/7 support services, well‑being resources, and access to UI Health Care specialists. Grow professionally with advanced training, leadership development, and tuition assistance.

Iowa City offers a great quality of life with world‑class performances at Hancher Auditorium, Big Ten athletics, top‑ranked public schools, and outdoor recreation.

Join us in making a difference at a leading Big Ten university and premier public research institution.

Additional Information

Appointment Type: Professional and Scientific

Schedule: Full‑time

Work Modality Options: On Campus

Compensation

Starting Salary Minimum: $42,000

Equal Opportunity Employer

The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.

Persons with disabilities who need assistance or accommodations with the application or interview process may contact University Human Resources/Faculty and Staff Disability Services, (319) 335‑2660 or fsds@uiowa.edu. For jobs in UI Health Care, please contact UI Health Care Leave & Disability Administration at 319‑356‑7543.

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