Access: Supports for Living
Clinical Quality Lead - QA Team, $2,500 Sign-On Bonus
Access: Supports for Living, Model City, New York, United States
Clinical Quality Lead - QA Team, $2,500 Sign-On Bonus
Location: Middletown, NY
Salary: $70,000 annually
$2,500 Sign-On Bonus payable after 3 and 6 months
Hours: Monday – Friday, 8:00 AM – 4:30 PM
Hybrid Schedule
Licensure Required:
LMSW, LCSW, LMHP, LMFT, LAC, or RN
Overview of Primary Responsibilities This position leads and supports a Quality Team which is responsible for Incident Management, Internal Regulatory Audits, Utilization Reviews and Quality Improvement Activities. The Quality Lead is critical to the successful expansion and transformation of the agency’s Quality Assurance and Quality Improvement efforts to enhance the services we provide to all of our clients. All work is completed in compliance with all local, state and federal rules and regulations including but not limited to those mandated by NY State, OMH, OASAS, and the NY State Justice Center.
Primary Functions
Leading a Quality Team in all aspects of quality, personnel, administrative and regulatory requirements
Preparing and publishing QA/QI/UR monthly reports
Conducting and supervising incident investigations including tracking, coordinating with programs directly and preparing regulatory reports. Ensures that all team members are fully trained and up to date on all regulations, policies, protocols and procedures.
Assisting the Annual Program Review Meetings and updating and managing Billing Grids
Developing and delivering training including but not limited to new employee orientation, annual in‑services, lean Six Sigma improvement tools and methods, regulation updates, proactive risk assessments, compliance standards and regulatory requirements
Conducting and supervising proactive risk assessments
Conducting and supervising utilization reviews, audits and chart reviews in accordance with relevant regulatory guidelines
Administrative management of protocols, policies, forms and records
Assisting teams, programs and departments with Annual Reviews
Leads quality improvement events and projects. Supervises and supports team members to ensure they are competent and confident in leading improvement activities including: root cause analysis, process mapping, data collection and analysis, pareto diagrams, run charts, daily management system and strategy deployment
Assisting with IRC and Compliance Committee meeting preparation and facilitation
Developing and managing tracking tools
Additional duties may be assigned to support the overall quality efforts of the organization
Additional Functional / Organizational Support
Establishes and maintains effective communication and relationships with assigned programs/services
Serve on agency‑wide committees as assigned
Qualifications and Attributes
Minimum of 2 years supervisory experience
Excellent interpersonal and communication skills
Working knowledge of applicable local, state and federal regulations and guidelines (including but not limited to OPWDD, CMS, OMIG, DOH, NYS Justice Center)
Advanced skill in Microsoft Office products (Word, Excel, PowerPoint)
Critical thinking skills with the ability to trend and analyze data
Organized with the ability to pay attention to details
Personal dedication to continuous improvement both personally and for the organization
Education and Experience
Minimum of 2 years supervisory experience with excellent interpersonal and communication skills
Working knowledge of applicable local, state and federal regulations and guidelines (including but not limited to OMH, CMS, OASAS, CARF)
Skilled in Microsoft Office products (Excel, PowerPoint, Access)
Organized with the ability to pay attention to details
Excellent verbal and written communication skills
Education Requirements: Licensed Professional Staff: LMSW, LCSW, LMHC, LMFT
Physical Characteristics
Must be capable to sit or stand in front of a computer for long periods of time
Work alongside co‑workers within 3 feet
EEO Employer. IND2024
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Research, Analyst, and Information Technology
Industries Non‑profit Organizations
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LMSW, LCSW, LMHP, LMFT, LAC, or RN
Overview of Primary Responsibilities This position leads and supports a Quality Team which is responsible for Incident Management, Internal Regulatory Audits, Utilization Reviews and Quality Improvement Activities. The Quality Lead is critical to the successful expansion and transformation of the agency’s Quality Assurance and Quality Improvement efforts to enhance the services we provide to all of our clients. All work is completed in compliance with all local, state and federal rules and regulations including but not limited to those mandated by NY State, OMH, OASAS, and the NY State Justice Center.
Primary Functions
Leading a Quality Team in all aspects of quality, personnel, administrative and regulatory requirements
Preparing and publishing QA/QI/UR monthly reports
Conducting and supervising incident investigations including tracking, coordinating with programs directly and preparing regulatory reports. Ensures that all team members are fully trained and up to date on all regulations, policies, protocols and procedures.
Assisting the Annual Program Review Meetings and updating and managing Billing Grids
Developing and delivering training including but not limited to new employee orientation, annual in‑services, lean Six Sigma improvement tools and methods, regulation updates, proactive risk assessments, compliance standards and regulatory requirements
Conducting and supervising proactive risk assessments
Conducting and supervising utilization reviews, audits and chart reviews in accordance with relevant regulatory guidelines
Administrative management of protocols, policies, forms and records
Assisting teams, programs and departments with Annual Reviews
Leads quality improvement events and projects. Supervises and supports team members to ensure they are competent and confident in leading improvement activities including: root cause analysis, process mapping, data collection and analysis, pareto diagrams, run charts, daily management system and strategy deployment
Assisting with IRC and Compliance Committee meeting preparation and facilitation
Developing and managing tracking tools
Additional duties may be assigned to support the overall quality efforts of the organization
Additional Functional / Organizational Support
Establishes and maintains effective communication and relationships with assigned programs/services
Serve on agency‑wide committees as assigned
Qualifications and Attributes
Minimum of 2 years supervisory experience
Excellent interpersonal and communication skills
Working knowledge of applicable local, state and federal regulations and guidelines (including but not limited to OPWDD, CMS, OMIG, DOH, NYS Justice Center)
Advanced skill in Microsoft Office products (Word, Excel, PowerPoint)
Critical thinking skills with the ability to trend and analyze data
Organized with the ability to pay attention to details
Personal dedication to continuous improvement both personally and for the organization
Education and Experience
Minimum of 2 years supervisory experience with excellent interpersonal and communication skills
Working knowledge of applicable local, state and federal regulations and guidelines (including but not limited to OMH, CMS, OASAS, CARF)
Skilled in Microsoft Office products (Excel, PowerPoint, Access)
Organized with the ability to pay attention to details
Excellent verbal and written communication skills
Education Requirements: Licensed Professional Staff: LMSW, LCSW, LMHC, LMFT
Physical Characteristics
Must be capable to sit or stand in front of a computer for long periods of time
Work alongside co‑workers within 3 feet
EEO Employer. IND2024
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Research, Analyst, and Information Technology
Industries Non‑profit Organizations
#J-18808-Ljbffr