Logo
Cambridge Health Alliance

Patient Access Associate

Cambridge Health Alliance, Everett, Massachusetts, us, 02149

Save Job

1 day ago Be among the first 25 applicants

Location:

CHA Everett Hospital

Work Days:

Every Other Saturday (8am-2:30pm) & Sunday (9am-2:30pm)

Category:

Clerical and Administrative Support

Department:

Hospital Registration Everett

Job Type:

Part Time

Work Shift:

Day

Hours/Week:

5.75

Union Name:

SEIU 1199

The Hospital Registration team manages all aspects of patient access for inpatient, outpatient, and emergency services. Focused on efficiency, accuracy, and a patient-centered approach, the department ensures timely admissions, verifies insurance eligibility, and maintains compliance with regulatory and payer requirements. The team collaborates closely with clinical, financial, and support departments to deliver seamless service and uphold CHA’s standards of quality, professionalism, and customer satisfaction.

Summary The Patient Access Representative is responsible for accurate and timely registration of the Hospital patients. They must stay abreast of insurance plan requirements, communicate changes to registration staff, train new employees as needed, and ensure high-quality patient service and information accuracy throughout pre‑ and post‑ visits.

Qualifications

High School Diploma required; Associate Degree preferred.

Two years of patient access experience within a healthcare setting handling registration, pre‑registration, insurance verification, copayment determination, and related services preferred.

Two years of customer service experience required.

Medical terminology, familiar with third‑party plans, medical billing, and collection required.

Working knowledge in Google Office and Microsoft Office (Word, Excel, etc.).

Knowledge of Epic systems including Grand Central, Prelude and EMR preferred.

Equal Employment Opportunity In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) forbids employees and associates from discriminating based on protected characteristics. CHA is committed to establishing and maintaining a workplace free of discrimination and harassment. We will not tolerate unlawful discrimination in any employment decision. We also prohibit the use of discriminatory slurs or conduct that could create a hostile work environment.

#J-18808-Ljbffr