Cambridge Health Alliance
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Patient Access Associate
role at
Cambridge Health Alliance
Location:
CHA Everett Hospital
Work Days:
Every Other week on Saturday & Sunday 11:30am - 8pm
Category:
Clerical and Administrative Support
Department:
Hospital Registration Everett
Job Type:
Part Time
Work Shift:
Day / Evening
Hours/Week:
8.00
Union Name:
SEIU 1199
The Hospital Registration team manages all aspects of patient access for inpatient, outpatient, and emergency services. Focused on efficiency, accuracy, and a patient-centered approach, the department ensures timely admissions, verifies insurance eligibility, and maintains compliance with regulatory and payer requirements. The team collaborates closely with clinical, financial, and support departments to deliver seamless service and uphold CHA’s standards of quality, professionalism, and customer satisfaction.
Summary: The Patient Access Representative is responsible for accurate and timely registration of the Hospital patients. They keep abreast of changes in insurance plan requirements that pertain to the referral management and point of service collection requirements. They communicate any changes to registration staff and are responsible for training new employees as needed. The overall goal of this position is to ensure high quality service for patients and accuracy of information during pre and post visits.
High School Diploma required, Associate Degree preferred.
Two years of patient access experience within a healthcare setting handling all facets of registration, pre-registration, insurance verification, copayment determination and other related services preferred.
Two years of customer service experience required.
Medical terminology, familiarity with third party plans, medical billing and collection required.
Working knowledge in Google Office and Microsoft Office (such as Word, Excel, etc.)
Knowledge of Epic systems including Grand Central, Prelude and EMR preferred
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. CHA is committed to maintaining a workplace free of discrimination and will not tolerate unlawful discrimination in any employment condition.
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
Seniority level Entry level
Employment type Part-time
Job function Health Care Provider
Industries Hospitals and Health Care
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Patient Access Associate
role at
Cambridge Health Alliance
Location:
CHA Everett Hospital
Work Days:
Every Other week on Saturday & Sunday 11:30am - 8pm
Category:
Clerical and Administrative Support
Department:
Hospital Registration Everett
Job Type:
Part Time
Work Shift:
Day / Evening
Hours/Week:
8.00
Union Name:
SEIU 1199
The Hospital Registration team manages all aspects of patient access for inpatient, outpatient, and emergency services. Focused on efficiency, accuracy, and a patient-centered approach, the department ensures timely admissions, verifies insurance eligibility, and maintains compliance with regulatory and payer requirements. The team collaborates closely with clinical, financial, and support departments to deliver seamless service and uphold CHA’s standards of quality, professionalism, and customer satisfaction.
Summary: The Patient Access Representative is responsible for accurate and timely registration of the Hospital patients. They keep abreast of changes in insurance plan requirements that pertain to the referral management and point of service collection requirements. They communicate any changes to registration staff and are responsible for training new employees as needed. The overall goal of this position is to ensure high quality service for patients and accuracy of information during pre and post visits.
High School Diploma required, Associate Degree preferred.
Two years of patient access experience within a healthcare setting handling all facets of registration, pre-registration, insurance verification, copayment determination and other related services preferred.
Two years of customer service experience required.
Medical terminology, familiarity with third party plans, medical billing and collection required.
Working knowledge in Google Office and Microsoft Office (such as Word, Excel, etc.)
Knowledge of Epic systems including Grand Central, Prelude and EMR preferred
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. CHA is committed to maintaining a workplace free of discrimination and will not tolerate unlawful discrimination in any employment condition.
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
Seniority level Entry level
Employment type Part-time
Job function Health Care Provider
Industries Hospitals and Health Care
#J-18808-Ljbffr