Children's Hope Alliance
Foster Care Case Manager
Children's Hope Alliance, Charlotte, North Carolina, United States, 28245
Job Description
Case Manager – The Case Manager will coordinate services and resources for youth and families being served. They provide ongoing support and training to foster parents, ensure compliance with established standards, and maintain documentation and files for all foster parents and children assigned to their caseloads.
Responsibilities
Prepare reports and reviews in a timely, clear, and concise manner per Service Manual guidelines, including individual treatment plans or person-centered plans, contact logs, quarterly reviews, supervision notes, discharge summaries, Child and Family, and other assigned reports, utilizing computer-based clinical management software and other network software.
Review medical administration records (MARs) and grids twice a month to ensure timeliness and accuracy.
Complete all documentation within agency deadlines, according to regulatory guidelines.
Participate in the planning and delivery of services regarding admission, treatment, and discharge, including coordination and facilitation of Child and Family Team Meetings and other services as needed.
Provide direct treatment services as needed, stepping in during staff crisis (illness, injury, other absence) or team vacancy, when applicable.
Complete all preservice training within required time frames; staff will annually complete 24 hours of training.
Provide documented supervision and support to foster families by completing a minimum of weekly visits to therapeutic foster parents and two twice monthly to family foster care parents, continuously evaluating strengths and needs and providing ongoing training and support.
Meet with the child individually and provide documentation of the visits on the child’s contact log.
Return all emergency phone calls and text messages within 30 minutes of call; return all general phone calls and text messages within four hours.
Ensure implementation of the Teaching Family Model, providing consultation in accordance with the specified service delivery schedule.
Maintain contact with involved parents or relatives regarding the child’s life, progress in treatment, and treatment plan at weekly intervals or as determined by the Admission Agreement.
Assess safety, family strength, and needs, and access necessary community resources.
Assist foster families in providing a safe and nurturing environment and be knowledgeable of mental health issues and behavioral management supports.
Maintain contact with custodians, social workers, and other involved professionals, providing periodic updates of the resident’s progress and treatment plan as set forth in the Admission Agreement.
Represent the agency in activities occurring within the ecosystem of the child (treatment review meetings, court hearings, and other functions involving professionals external to the service team).
Provide support during monthly in-service training, support groups with families, and co-train in Teaching Family Model when needed.
Provide crisis and on-call support for foster parents during the week and participate in weekend/holiday on-call.
Monitor homes continuously to ensure continued compliance with all licensing standards and conduct quarterly reviews.
Qualifications
Bachelor’s degree in psychology, social work, or a related field from a four-year college or university is required.
Two years of previous work experience in a related field is required.
Qualified Professional (QP) designation with children is required.
Children’s Hope Alliance is an Equal Opportunity Employer
Salary: $40,000 – $48,545
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Responsibilities
Prepare reports and reviews in a timely, clear, and concise manner per Service Manual guidelines, including individual treatment plans or person-centered plans, contact logs, quarterly reviews, supervision notes, discharge summaries, Child and Family, and other assigned reports, utilizing computer-based clinical management software and other network software.
Review medical administration records (MARs) and grids twice a month to ensure timeliness and accuracy.
Complete all documentation within agency deadlines, according to regulatory guidelines.
Participate in the planning and delivery of services regarding admission, treatment, and discharge, including coordination and facilitation of Child and Family Team Meetings and other services as needed.
Provide direct treatment services as needed, stepping in during staff crisis (illness, injury, other absence) or team vacancy, when applicable.
Complete all preservice training within required time frames; staff will annually complete 24 hours of training.
Provide documented supervision and support to foster families by completing a minimum of weekly visits to therapeutic foster parents and two twice monthly to family foster care parents, continuously evaluating strengths and needs and providing ongoing training and support.
Meet with the child individually and provide documentation of the visits on the child’s contact log.
Return all emergency phone calls and text messages within 30 minutes of call; return all general phone calls and text messages within four hours.
Ensure implementation of the Teaching Family Model, providing consultation in accordance with the specified service delivery schedule.
Maintain contact with involved parents or relatives regarding the child’s life, progress in treatment, and treatment plan at weekly intervals or as determined by the Admission Agreement.
Assess safety, family strength, and needs, and access necessary community resources.
Assist foster families in providing a safe and nurturing environment and be knowledgeable of mental health issues and behavioral management supports.
Maintain contact with custodians, social workers, and other involved professionals, providing periodic updates of the resident’s progress and treatment plan as set forth in the Admission Agreement.
Represent the agency in activities occurring within the ecosystem of the child (treatment review meetings, court hearings, and other functions involving professionals external to the service team).
Provide support during monthly in-service training, support groups with families, and co-train in Teaching Family Model when needed.
Provide crisis and on-call support for foster parents during the week and participate in weekend/holiday on-call.
Monitor homes continuously to ensure continued compliance with all licensing standards and conduct quarterly reviews.
Qualifications
Bachelor’s degree in psychology, social work, or a related field from a four-year college or university is required.
Two years of previous work experience in a related field is required.
Qualified Professional (QP) designation with children is required.
Children’s Hope Alliance is an Equal Opportunity Employer
Salary: $40,000 – $48,545
#J-18808-Ljbffr