Ensemble Health Partners
Overview
Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity
CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position starts at: $63,100. Final compensation will be determined based on experience. This position is an on-site role, and candidates must be able to work on-site at Firelands - Regional Medical Center in Sandusky, OH. Position Summary
The Manager of Patient Access is responsible for planning, developing, organizing, and managing the Patient Access department and for the performance and effectiveness of these department(s). The Manager coaches and develops staff, implements short- and long-term plans to improve customer service and collect quality information. As a subject matter expert, this person provides leadership and contributes to the revenue cycle and organizational goals and ensures regulatory compliance. The Manager of Patient Access works closely with the Director of Patient Access to align processes and procedures with Ensemble Health Partners policies at an assigned facility or market. Job Responsibilities
Directly manage the operations for admitting, registration, and financial services departments at acute care locations. Admitting staff assign accurate MRNs, perform medical necessity/compliance checks, provide patient instructions, collect insurance information, process physician orders, and deliver excellent customer service. Manage Financial Service Representatives and ensure proper accounting processes, cash drawer balance, timely deposits, accurate posting to patient accounts, and proper logs for financial oversight. Develop and manage departmental staffing; prepare monthly reports; establish goals with staff to optimize performance and meet organizational and financial objectives; coordinate employee schedules to ensure adequate daily coverage. Collect, interpret, and communicate performance data using various tools; use data to influence decisions to meet performance goals. Collaborate with internal and external customers and ancillary departments to achieve revenue cycle goals. Assist in developing dyad-reporting for patient access staff; provide training, education, goal-setting, and performance interventions as needed. Perform other duties as assigned. Employment Qualifications
Certified Revenue Cycle Representative (CRCR) certification Certified Healthcare Access Manager (CHAM) certification Preferred Education
Bachelor\'s Degree or Equivalent Experience in Healthcare Management/Administration Experience We Love
Minimum 2–3 years of management experience in healthcare Patient Access experience with managed care/insurance or call center preferred Experience with Microsoft applications Ability to balance numerous priorities and strong prioritization skills Ability to understand and master multiple computer applications and work with IT to support department needs Awards and Culture
Join an award-winning company. Recognition of Ensemble’s performance includes: Five-time winner of “Best in KLAS” (2020-2022, 2024-2025) Black Book Research’s Top Revenue Cycle Management Outsourcing Solution (2021-2024) HFMA MAP Awards for High Performance in Revenue Cycle (2019-2024) Everest Group RCM Operations PEAK Matrix Assessment (2024) Clarivate HBI Revenue Cycle Awards (2020, 2022-2023) Energage Top Workplaces USA (2022-2024) Fortune Best Workplaces in Healthcare (2024) Monster Top Workplace for Remote Work (2024) Great Place to Work certified (2023-2024) Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits
– We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture
– Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth
– We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition
– We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. EEOC: Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities under the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state-specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. EEOC – Know Your Rights; FMLA Rights – English; La FMLA Español; E-Verify Participating Employer (English and Spanish); Know your Rights
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Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity
CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position starts at: $63,100. Final compensation will be determined based on experience. This position is an on-site role, and candidates must be able to work on-site at Firelands - Regional Medical Center in Sandusky, OH. Position Summary
The Manager of Patient Access is responsible for planning, developing, organizing, and managing the Patient Access department and for the performance and effectiveness of these department(s). The Manager coaches and develops staff, implements short- and long-term plans to improve customer service and collect quality information. As a subject matter expert, this person provides leadership and contributes to the revenue cycle and organizational goals and ensures regulatory compliance. The Manager of Patient Access works closely with the Director of Patient Access to align processes and procedures with Ensemble Health Partners policies at an assigned facility or market. Job Responsibilities
Directly manage the operations for admitting, registration, and financial services departments at acute care locations. Admitting staff assign accurate MRNs, perform medical necessity/compliance checks, provide patient instructions, collect insurance information, process physician orders, and deliver excellent customer service. Manage Financial Service Representatives and ensure proper accounting processes, cash drawer balance, timely deposits, accurate posting to patient accounts, and proper logs for financial oversight. Develop and manage departmental staffing; prepare monthly reports; establish goals with staff to optimize performance and meet organizational and financial objectives; coordinate employee schedules to ensure adequate daily coverage. Collect, interpret, and communicate performance data using various tools; use data to influence decisions to meet performance goals. Collaborate with internal and external customers and ancillary departments to achieve revenue cycle goals. Assist in developing dyad-reporting for patient access staff; provide training, education, goal-setting, and performance interventions as needed. Perform other duties as assigned. Employment Qualifications
Certified Revenue Cycle Representative (CRCR) certification Certified Healthcare Access Manager (CHAM) certification Preferred Education
Bachelor\'s Degree or Equivalent Experience in Healthcare Management/Administration Experience We Love
Minimum 2–3 years of management experience in healthcare Patient Access experience with managed care/insurance or call center preferred Experience with Microsoft applications Ability to balance numerous priorities and strong prioritization skills Ability to understand and master multiple computer applications and work with IT to support department needs Awards and Culture
Join an award-winning company. Recognition of Ensemble’s performance includes: Five-time winner of “Best in KLAS” (2020-2022, 2024-2025) Black Book Research’s Top Revenue Cycle Management Outsourcing Solution (2021-2024) HFMA MAP Awards for High Performance in Revenue Cycle (2019-2024) Everest Group RCM Operations PEAK Matrix Assessment (2024) Clarivate HBI Revenue Cycle Awards (2020, 2022-2023) Energage Top Workplaces USA (2022-2024) Fortune Best Workplaces in Healthcare (2024) Monster Top Workplace for Remote Work (2024) Great Place to Work certified (2023-2024) Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits
– We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture
– Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth
– We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition
– We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. EEOC: Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities under the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state-specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. EEOC – Know Your Rights; FMLA Rights – English; La FMLA Español; E-Verify Participating Employer (English and Spanish); Know your Rights
#J-18808-Ljbffr