Strategic Growth Partners
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Field Service Technician III
role at
Strategic Growth Partners .
SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is a CVE‑verified Veteran‑Owned Small Business (VOSB) and a proud ISO 9001:2015 certified organization specializing in systems integration and enterprise management solutions. As a trusted GSA MAS contract holder, they deliver mission‐critical telecommunications, network infrastructure, and IT services to Federal, State, and Local Government agencies, the U.S. Military, and private‑sector clients.
They are seeking a motivated, career‑oriented and customer‑focused Field Support Technician in Doral, FL with potential assignments at Key West, Newport (FL), and Naval Station Guantánamo Bay (NSGB).
Employment Details Salary Range: $64 k–$70 k Annually. Employment: Full time. Worksite: Onsite. Security Clearance Required: Secret.
Responsibilities
Provide advanced onsite and remote technical support, specializing in complex troubleshooting and problem resolution.
Diagnose and resolve hardware and software issues, install and configure equipment, and provide technical assistance to end users.
Perform onsite maintenance, upgrades, and troubleshooting to ensure minimal disruption to client operations.
Communicate complex technical concepts clearly to clients, develop/maintain knowledge‑base articles and training materials to improve team efficiency.
Escalate complex issues to senior technicians and contribute to process improvement initiatives.
Minimum Qualifications
HS diploma (or equivalent); a candidate holding a relevant Bachelor’s degree may receive up to 2 years of work experience credit.
3+ years of experience with at least 2 years of position‑specific experience.
Proven experience troubleshooting hardware and software issues, including network configuration.
Proficiency with installing, configuring, and troubleshooting Windows operating systems.
Experience with cybersecurity tools and best practices.
Experience with end‑user device support (desktops, laptops, mobile devices).
Experience with Active Directory and remote desktop tools.
Desired Qualifications
Bachelor’s degree in information technology, computer science, or a related field.
Experience with mobile device management (MDM) solutions, cloud technologies (e.g., AWS, Azure), scripting and automation tools, and ticketing systems.
CompTIA A+ Certification.
Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM).
Benefits Company‑paid health, dental and vision insurance coverage, along with additional employee‑paid health options; company‑paid life and disability insurance; 401(k) retirement savings plan with employer match; 10 company‑paid holidays per year, and paid time off.
Our client also considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
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Field Service Technician III
role at
Strategic Growth Partners .
SGP Recruiting provides both operations and strategic support to Tribal 8(a) and commercial organizations. Our client is a CVE‑verified Veteran‑Owned Small Business (VOSB) and a proud ISO 9001:2015 certified organization specializing in systems integration and enterprise management solutions. As a trusted GSA MAS contract holder, they deliver mission‐critical telecommunications, network infrastructure, and IT services to Federal, State, and Local Government agencies, the U.S. Military, and private‑sector clients.
They are seeking a motivated, career‑oriented and customer‑focused Field Support Technician in Doral, FL with potential assignments at Key West, Newport (FL), and Naval Station Guantánamo Bay (NSGB).
Employment Details Salary Range: $64 k–$70 k Annually. Employment: Full time. Worksite: Onsite. Security Clearance Required: Secret.
Responsibilities
Provide advanced onsite and remote technical support, specializing in complex troubleshooting and problem resolution.
Diagnose and resolve hardware and software issues, install and configure equipment, and provide technical assistance to end users.
Perform onsite maintenance, upgrades, and troubleshooting to ensure minimal disruption to client operations.
Communicate complex technical concepts clearly to clients, develop/maintain knowledge‑base articles and training materials to improve team efficiency.
Escalate complex issues to senior technicians and contribute to process improvement initiatives.
Minimum Qualifications
HS diploma (or equivalent); a candidate holding a relevant Bachelor’s degree may receive up to 2 years of work experience credit.
3+ years of experience with at least 2 years of position‑specific experience.
Proven experience troubleshooting hardware and software issues, including network configuration.
Proficiency with installing, configuring, and troubleshooting Windows operating systems.
Experience with cybersecurity tools and best practices.
Experience with end‑user device support (desktops, laptops, mobile devices).
Experience with Active Directory and remote desktop tools.
Desired Qualifications
Bachelor’s degree in information technology, computer science, or a related field.
Experience with mobile device management (MDM) solutions, cloud technologies (e.g., AWS, Azure), scripting and automation tools, and ticketing systems.
CompTIA A+ Certification.
Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM).
Benefits Company‑paid health, dental and vision insurance coverage, along with additional employee‑paid health options; company‑paid life and disability insurance; 401(k) retirement savings plan with employer match; 10 company‑paid holidays per year, and paid time off.
Our client also considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation.
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