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McDonald's

Shift Manager

McDonald's, Mocksville, North Carolina, United States, 27028

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This position is a Department Manager role at a Mc’Donald's restaurant owned and operated by an independent franchisee, separate from McDonald’s USA. The franchisee is the employer responsible for all employment matters.

Responsibilities

Lead shifts weekly, ensuring fast, accurate, friendly service.

Manage assigned systems (e.g., Training, Food Safety, Inventory Management), set goals, delegate tasks, follow up, and report results.

Guest Service Department Manager: oversee crew and managers to deliver great customer experience, execute sales promotions, train service staff, and organize Front Counter McCafé and Drive‑Thru areas.

Kitchen Department Manager: ensure quality food delivery, maintain food safety, control food cost, and train kitchen staff on production procedures and new menu items.

People Department Manager: hire qualified crew, train them, and schedule to meet sales and profit goals; motivate and recognize crew throughout their tenure.

Qualifications

Previous managerial experience preferred, ideally in restaurant, retail, or hospitality.

Positive team player with flexible schedule and a passion for fast‑paced environments.

Minimum age 18 years for manager positions.

Benefits

15‑25 days paid vacation

10 paid holidays, anniversary splash, and 8‑week sabbatical every 10 years

Education through Archways to Opportunity: high school degree, college tuition assistance, English as second language courses

Medical, dental and vision coverage

Pre‑tax flexible spending accounts

Short‑ and Long‑Term Disability, life and accident insurance

Paid leaves of absence

Service awards

Employee Resource Connection

Adoption assistance

Matching gifts program

All applicants are considered for employment in accordance with applicable federal, state, and local laws. The applicant pledges that any information provided will be submitted to the independent franchisee only. McDonald’s USA will not receive a copy of the application or be involved in employment decisions.

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