Orlando Health
Senior Scheduling Coordinator - Oncology Radiation Clinic - Bayfront Health
Orlando Health, St. Petersburg, Florida, United States, 33739
Position Summary
Join the
brand-new Radiation Oncology team
at Orlando Health Bayfront Cancer Institute in
St. Petersburg, Florida , where innovation meets compassion in the fight against cancer. The Senior Scheduling Coordinator will communicate regularly with physicians, patients, ancillary and surgical areas to include: scheduling, rescheduling, and cancellation of single/multiple tests and procedures. Responsibilities
Responsible for maintenance of appropriate departmental schedules. May provide feedback to manager for human resources functions such as hiring, coaching, and counseling. Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization, and schedules. Accurately communicates prep information, arrival time, and arrival location to patients. Inputs and distributes charge management process on a daily basis, schedules, and cancels multiple diagnostic and interventional procedures. Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy. Consistently reviews schedules daily and communicates all changes to appropriate staff. Knowledge of computer applications, multi-line telephone system, printers, copy, fax machines, which may include required data entry. Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management. Assist in training or mentoring all team members. Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location, and time. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other standards. Maintains compliance with all Orlando Health policies and procedures. Qualifications
Education/Training : High school diploma and medical terminology and/or basic anatomy training required. Associate’s degree in Business, information systems, clinical field, or related may be substituted for up to two (2) years of experience. Experience : Three (3) years of experience in clinical registration and scheduling. Associated degree in Business, information systems, clinical field, or related may be substituted for two years of experience.
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brand-new Radiation Oncology team
at Orlando Health Bayfront Cancer Institute in
St. Petersburg, Florida , where innovation meets compassion in the fight against cancer. The Senior Scheduling Coordinator will communicate regularly with physicians, patients, ancillary and surgical areas to include: scheduling, rescheduling, and cancellation of single/multiple tests and procedures. Responsibilities
Responsible for maintenance of appropriate departmental schedules. May provide feedback to manager for human resources functions such as hiring, coaching, and counseling. Efficiently and accurately gathers and inputs patient demographic information, insurance verification/authorization, and schedules. Accurately communicates prep information, arrival time, and arrival location to patients. Inputs and distributes charge management process on a daily basis, schedules, and cancels multiple diagnostic and interventional procedures. Understands the importance Orlando Health places on providing exemplary customer service with a Patient First Philosophy. Consistently reviews schedules daily and communicates all changes to appropriate staff. Knowledge of computer applications, multi-line telephone system, printers, copy, fax machines, which may include required data entry. Acts as a liaison to the clinical and business staff to ensure effective and efficient patient management. Assist in training or mentoring all team members. Provide accurate information of department/procedure specific scheduling criteria to expedite patient preparation, arrival location, and time. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA, and other standards. Maintains compliance with all Orlando Health policies and procedures. Qualifications
Education/Training : High school diploma and medical terminology and/or basic anatomy training required. Associate’s degree in Business, information systems, clinical field, or related may be substituted for up to two (2) years of experience. Experience : Three (3) years of experience in clinical registration and scheduling. Associated degree in Business, information systems, clinical field, or related may be substituted for two years of experience.
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