KPMG US
ServiceNow Engineer – Platform Operations
KPMG is currently seeking a ServiceNow Engineer - Platform Operations to join our Digital Nexus technology organization. This is a hybrid work opportunity. Overview
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. If you're passionate about your future as we are, join our team. Responsibilities
Lead and execute support and enhancement requests across all ServiceNow products/modules, ensuring timely delivery and high-quality outcomes; diagnose, troubleshoot, and resolve platform issues, providing root cause analysis and implementing corrective actions Design, configure, and develop solutions leveraging ServiceNow best practices to meet business needs and drive process improvements; contribute to the continuous improvement of the platform through proactive recommendations and implementation of new features Develop and maintain documentation for processes, workflows, and configurations; ensure compliance with organizational standards, security policies, and ServiceNow best practices Contribute to all aspects of the Platform and Plugin/Store App upgrades; mentor junior team members and share expertise to cultivate platform knowledge across the operations team Manage platform health, monitoring performance, and maintaining integration points Collaborate with stakeholders and scrum team to gather requirements, refine user stories, and translate needs into actionable ServiceNow solutions Qualifications
Minimum three years of recent practical experience developing, and supporting ServiceNow in an enterprise environment Bachelor's degree from an accredited college or university in computer science, information technology, or related field is preferred; Certifications in ServiceNow Certified System Administrator (CSA) and/or ServiceNow Certified Application Developer (CAD) are preferred Demonstrated experience in supporting and enhancing a range of ServiceNow products/modules (such as ITSM, ITOM, HRSD, SecOps, IRM, and more); strong understanding of ServiceNow architecture, data models, integrations, and scripting (JavaScript, Glide API) Excellent troubleshooting, analytical, and communication skills; ability to work independently and collaboratively in a fast-paced, dynamic environment Minimum one ServiceNow Certified Implementation Specialist (CIS) in a major module (such as ITSM, HR, CSM, or SecOps) is preferred Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity Note:
KPMG complies with all local, state, and federal regulations regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable laws. Compensation and Benefits
KPMG offers a comprehensive compensation and benefits package. Salary ranges are disclosed where applicable by location. Available benefits include medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a suite of personal well-being benefits. Details vary by role, classification, and tenure. Follow this link for salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6720_9_25 Other
KPMG is an equal opportunity employer. Referred candidates may have increased interview chances. No phone calls or recruitment agencies please. Roles are filled on a rolling basis as they become available. Location note: This listing may include location-specific disclosures; Los Angeles County and other regions may have additional considerations as required by law.
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KPMG is currently seeking a ServiceNow Engineer - Platform Operations to join our Digital Nexus technology organization. This is a hybrid work opportunity. Overview
Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. If you're passionate about your future as we are, join our team. Responsibilities
Lead and execute support and enhancement requests across all ServiceNow products/modules, ensuring timely delivery and high-quality outcomes; diagnose, troubleshoot, and resolve platform issues, providing root cause analysis and implementing corrective actions Design, configure, and develop solutions leveraging ServiceNow best practices to meet business needs and drive process improvements; contribute to the continuous improvement of the platform through proactive recommendations and implementation of new features Develop and maintain documentation for processes, workflows, and configurations; ensure compliance with organizational standards, security policies, and ServiceNow best practices Contribute to all aspects of the Platform and Plugin/Store App upgrades; mentor junior team members and share expertise to cultivate platform knowledge across the operations team Manage platform health, monitoring performance, and maintaining integration points Collaborate with stakeholders and scrum team to gather requirements, refine user stories, and translate needs into actionable ServiceNow solutions Qualifications
Minimum three years of recent practical experience developing, and supporting ServiceNow in an enterprise environment Bachelor's degree from an accredited college or university in computer science, information technology, or related field is preferred; Certifications in ServiceNow Certified System Administrator (CSA) and/or ServiceNow Certified Application Developer (CAD) are preferred Demonstrated experience in supporting and enhancing a range of ServiceNow products/modules (such as ITSM, ITOM, HRSD, SecOps, IRM, and more); strong understanding of ServiceNow architecture, data models, integrations, and scripting (JavaScript, Glide API) Excellent troubleshooting, analytical, and communication skills; ability to work independently and collaboratively in a fast-paced, dynamic environment Minimum one ServiceNow Certified Implementation Specialist (CIS) in a major module (such as ITSM, HR, CSM, or SecOps) is preferred Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity Note:
KPMG complies with all local, state, and federal regulations regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable laws. Compensation and Benefits
KPMG offers a comprehensive compensation and benefits package. Salary ranges are disclosed where applicable by location. Available benefits include medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a suite of personal well-being benefits. Details vary by role, classification, and tenure. Follow this link for salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=6720_9_25 Other
KPMG is an equal opportunity employer. Referred candidates may have increased interview chances. No phone calls or recruitment agencies please. Roles are filled on a rolling basis as they become available. Location note: This listing may include location-specific disclosures; Los Angeles County and other regions may have additional considerations as required by law.
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