Heartland Dental
Dental Office Front Desk Representative
Heartland Dental, Burnsville, Minnesota, United States, 55337
Overview
Dental Office Front Desk Representative (Business Assistant) at Heartland Dental – Metro Dentalcare, Burnsville, MN. Join to apply for the Dental Office Front Desk Representative role at Heartland Dental. Responsibilities
Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Access to on-demand Daily Pay About Metro Dentalcare
Metro Dentalcare Burnsville, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a 12 person team that thrives on collaboration, communication, and community $22-24/hour Schedule: Monday: 8:00 a.m. - 4:00 p.m. Tuesday: 8:30 a.m. - 6:00 p.m. Wednesday: 6:30 a.m. - 3:30 p.m. Thursday: 6:30 a.m. - 3:30 p.m. Friday: 7:30 a.m. - 2:00 p.m. (2/month) Minimum Qualifications
Experience working in a fast-paced and customer-centric environment Excellent communication and organizational skills PHI access with HIPAA training; must protect PHI and maintain data safeguards High school diploma or equivalent Preferred Experience
1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person) periodically throughout the year A tuberculosis (TB) test is required for all new hires in dental office positions; not applicable in FL & TN Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. Equal Opportunity
All Heartland Dental positions are equal opportunity employers. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by law.
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Dental Office Front Desk Representative (Business Assistant) at Heartland Dental – Metro Dentalcare, Burnsville, MN. Join to apply for the Dental Office Front Desk Representative role at Heartland Dental. Responsibilities
Greet and welcome patients as they enter the office to create a great first impression of our team Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage Post insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off) Front loaded education and training, providing you the opportunity to develop to your full potential Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential Access to on-demand Daily Pay About Metro Dentalcare
Metro Dentalcare Burnsville, like each Heartland Dental supported office, is unique to the community and the patients they serve. Join a 12 person team that thrives on collaboration, communication, and community $22-24/hour Schedule: Monday: 8:00 a.m. - 4:00 p.m. Tuesday: 8:30 a.m. - 6:00 p.m. Wednesday: 6:30 a.m. - 3:30 p.m. Thursday: 6:30 a.m. - 3:30 p.m. Friday: 7:30 a.m. - 2:00 p.m. (2/month) Minimum Qualifications
Experience working in a fast-paced and customer-centric environment Excellent communication and organizational skills PHI access with HIPAA training; must protect PHI and maintain data safeguards High school diploma or equivalent Preferred Experience
1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Dentrix or other dental software experience Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in-person) periodically throughout the year A tuberculosis (TB) test is required for all new hires in dental office positions; not applicable in FL & TN Who is Heartland Dental?
Heartland Dental is the nation's largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experiences to the communities they serve. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. Equal Opportunity
All Heartland Dental positions are equal opportunity employers. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by law.
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