TEKsystems, Inc.
Customer Experience Support Associate
TEKsystems, Inc., Earth City, Missouri, United States, 63045
Customer Experience Support Associate
Employment Type: Contract
Location: Earth City, MO, US
Workplace Type:
On-site
Job Overview: We are seeking a
Customer Experience Support Associate
to join our team on a contract basis. This role supports the Customer Experience Center by performing a variety of administrative and customer service tasks. The ideal candidate will be detail-oriented, comfortable with phone-based communication, and skilled in data entry and system navigation.
Key Responsibilities:
Make outbound calls to dealerships, service providers, and customers
Handle customer inquiries and cancellation requests
Enter data and invoices into internal systems (Mainframe, Salesforce Service Cloud)
Process financial change notices and check requests
Maintain customer accounts (e.g., due date changes, demographic updates)
Handle mail items and title work
Communicate via secure messaging platforms
Monitor and manage automation processes and exceptions
Generate and complete reports
Required Skills:
Strong data entry capabilities
Experience with Salesforce and Mainframe systems
Excellent phone communication skills
Ability to manage multiple tasks efficiently
Preferred Qualifications:
Previous experience in customer service or administrative support
Familiarity with dealership or service provider operations
Comfortable working in a fast-paced environment
Experience Level: Entry Level
Pay and Benefits
The pay range for this position is $19.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Earth City, MO.
Application Deadline
This position is anticipated to close on Nov 13, 2025.
About TEKsystems: We\'re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That\'s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Employment Type: Contract
Location: Earth City, MO, US
Workplace Type:
On-site
Job Overview: We are seeking a
Customer Experience Support Associate
to join our team on a contract basis. This role supports the Customer Experience Center by performing a variety of administrative and customer service tasks. The ideal candidate will be detail-oriented, comfortable with phone-based communication, and skilled in data entry and system navigation.
Key Responsibilities:
Make outbound calls to dealerships, service providers, and customers
Handle customer inquiries and cancellation requests
Enter data and invoices into internal systems (Mainframe, Salesforce Service Cloud)
Process financial change notices and check requests
Maintain customer accounts (e.g., due date changes, demographic updates)
Handle mail items and title work
Communicate via secure messaging platforms
Monitor and manage automation processes and exceptions
Generate and complete reports
Required Skills:
Strong data entry capabilities
Experience with Salesforce and Mainframe systems
Excellent phone communication skills
Ability to manage multiple tasks efficiently
Preferred Qualifications:
Previous experience in customer service or administrative support
Familiarity with dealership or service provider operations
Comfortable working in a fast-paced environment
Experience Level: Entry Level
Pay and Benefits
The pay range for this position is $19.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Earth City, MO.
Application Deadline
This position is anticipated to close on Nov 13, 2025.
About TEKsystems: We\'re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That\'s the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr