Renewal by Andersen of Central Virginia
Project Coordinator
Renewal by Andersen of Central Virginia, Roanoke, Virginia, United States, 24000
Project Coordinator
role at
Renewal by Andersen of Central Virginia We are seeking a Project Coordinator to support our fast-paced installation and service teams. If you're a natural problem-solver with sharp organizational skills and thrive on keeping schedules, people, and priorities aligned, this role could be a great fit.
Culture We are a people-first company that values teamwork, accountability, and a commitment to excellence. Every day, we strive to deliver not just beautiful windows and doors, but an exceptional customer experience. Behind that experience is a team that works hard, grows together, and genuinely cares about each other and our community.
Position Purpose The
Project Coordinator
plays a critical role in managing the end-to-end scheduling of both our installation and service departments. From daily crew assignments to optimizing the customer journey in our CRM, this position keeps the operation running smoothly. You will juggle multiple moving parts—scheduling measures, re-measures, installs, and service appointments—while making real-time decisions to reduce delays, optimize routes, and drive revenue.
Your Role Scheduling & Logistics
Manage the master schedule for installation and service crews.
Assign projects, adjust durations, and reallocate crews based on performance and location.
Prioritize goals like reducing days to install and days to service, in addition to maximizing installed revenue.
Respond in real time to cancellations, reschedules, weather delays, or supply chain issues.
Schedule measurement and re-measure appointments, coordinating across departments.
Ensure route efficiency and minimize crew downtime or unnecessary travel.
CRM & Customer Journey
Use CRM tools (e.g. RForce) to automate and monitor customer touchpoints, including welcome calls, pre-install instructions, and updates.
Ensure customers are clearly informed and engaged from sale → measure → order → install.
Track CRM follow-ups and escalate any issues like missing materials or delays in processing.
Coordination & Communication
Act as the central liaison between sales, project management, installation, and customer experience.
Provide visibility into schedule performance, capacity, and bottlenecks to operations leadership.
Work cross-functionally to confirm that jobs are ready to install — permits, materials, labor — all in place.
Support process improvements by identifying recurring inefficiencies in scheduling and CRM workflows.
Qualifications Required
Experience in logistics, dispatch, scheduling, or project coordination.
Strong analytical and time management skills.
Proficient with spreadsheets, metrics, and planning tools.
Solid communication and relationship-building across departments and with customers.
Ability to stay focused and flexible in a fast-moving environment.
CRM experience or willingness to quickly learn (bonus for RForce or similar systems).
Preferred
Experience in construction, field service, or home improvement industries.
Familiarity with workflow automation and tech tools used in scheduling or operations.
Bonus Opportunities
Monthly or quarterly performance bonuses tied to installed revenue, days to install, and days to service.
Benefits Include
Health, dental, and vision insurance
Paid time off and holidays
401(k) with company match
Ongoing training and technology support
Our employees help make Renewal by Andersen an extraordinary workplace and consistently empower each other to pay it forward in the community we serve. We follow our Core Values: Install Integrity, Embody Respect, Champion Care, and Achieve Ambition.
From training and hands-on learning to internal and external events, local business partnerships, community volunteering, and a passion to provide the home improvement experience for Richmond homeowners, we’ve got it!
If you're looking for a place to grow and challenge yourself to become your best, you’ve found the perfect company. Apply today.
Renewal by Andersen of Central Virginia and Roanoke is committed to providing a safe and secure workplace. As part of the hiring process, a background check will be conducted on all potential employees who receive conditional job offers.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Construction
Referrals increase your chances of interviewing at Renewal by Andersen of Central Virginia.
Get notified about new Project Coordinator jobs in Roanoke, VA.
#J-18808-Ljbffr
role at
Renewal by Andersen of Central Virginia We are seeking a Project Coordinator to support our fast-paced installation and service teams. If you're a natural problem-solver with sharp organizational skills and thrive on keeping schedules, people, and priorities aligned, this role could be a great fit.
Culture We are a people-first company that values teamwork, accountability, and a commitment to excellence. Every day, we strive to deliver not just beautiful windows and doors, but an exceptional customer experience. Behind that experience is a team that works hard, grows together, and genuinely cares about each other and our community.
Position Purpose The
Project Coordinator
plays a critical role in managing the end-to-end scheduling of both our installation and service departments. From daily crew assignments to optimizing the customer journey in our CRM, this position keeps the operation running smoothly. You will juggle multiple moving parts—scheduling measures, re-measures, installs, and service appointments—while making real-time decisions to reduce delays, optimize routes, and drive revenue.
Your Role Scheduling & Logistics
Manage the master schedule for installation and service crews.
Assign projects, adjust durations, and reallocate crews based on performance and location.
Prioritize goals like reducing days to install and days to service, in addition to maximizing installed revenue.
Respond in real time to cancellations, reschedules, weather delays, or supply chain issues.
Schedule measurement and re-measure appointments, coordinating across departments.
Ensure route efficiency and minimize crew downtime or unnecessary travel.
CRM & Customer Journey
Use CRM tools (e.g. RForce) to automate and monitor customer touchpoints, including welcome calls, pre-install instructions, and updates.
Ensure customers are clearly informed and engaged from sale → measure → order → install.
Track CRM follow-ups and escalate any issues like missing materials or delays in processing.
Coordination & Communication
Act as the central liaison between sales, project management, installation, and customer experience.
Provide visibility into schedule performance, capacity, and bottlenecks to operations leadership.
Work cross-functionally to confirm that jobs are ready to install — permits, materials, labor — all in place.
Support process improvements by identifying recurring inefficiencies in scheduling and CRM workflows.
Qualifications Required
Experience in logistics, dispatch, scheduling, or project coordination.
Strong analytical and time management skills.
Proficient with spreadsheets, metrics, and planning tools.
Solid communication and relationship-building across departments and with customers.
Ability to stay focused and flexible in a fast-moving environment.
CRM experience or willingness to quickly learn (bonus for RForce or similar systems).
Preferred
Experience in construction, field service, or home improvement industries.
Familiarity with workflow automation and tech tools used in scheduling or operations.
Bonus Opportunities
Monthly or quarterly performance bonuses tied to installed revenue, days to install, and days to service.
Benefits Include
Health, dental, and vision insurance
Paid time off and holidays
401(k) with company match
Ongoing training and technology support
Our employees help make Renewal by Andersen an extraordinary workplace and consistently empower each other to pay it forward in the community we serve. We follow our Core Values: Install Integrity, Embody Respect, Champion Care, and Achieve Ambition.
From training and hands-on learning to internal and external events, local business partnerships, community volunteering, and a passion to provide the home improvement experience for Richmond homeowners, we’ve got it!
If you're looking for a place to grow and challenge yourself to become your best, you’ve found the perfect company. Apply today.
Renewal by Andersen of Central Virginia and Roanoke is committed to providing a safe and secure workplace. As part of the hiring process, a background check will be conducted on all potential employees who receive conditional job offers.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Construction
Referrals increase your chances of interviewing at Renewal by Andersen of Central Virginia.
Get notified about new Project Coordinator jobs in Roanoke, VA.
#J-18808-Ljbffr