The Salvation Army
Quality Assurance Specialist (Full-Time/Multiple Locations)
The Salvation Army, New York, New York, us, 10261
Responsibilities
Monitor and attend meetings/training sessions provided by OPWDD. Actively participate in the Incident Review Committee. Assist the QA/Training Coordinator with the quality assurance program and audit procedures for the DDS network. Help create standardized forms and procedures across the DDS network. Implement routine and scheduled training programs for all DDS employees in CPR, First Aid, SCIP-R, and other OPWDD-required trainings. Conduct New Employee Training Classes for all new DDS staff. Perform scheduled and unscheduled audits of ICFs, IRAs, and Family Care homes to ensure compliance with TSA, NYS, and NYC policies, directives, and laws. File incidents into the WSIR System and ensure effective incident management to reduce incidents, injuries, and abuse allegations. Ensure all incident reports are filed correctly and corrective actions are taken. Report independently to the QA/Training Coordinator, Director of Social Services, and DDS Director on inspections and audits. Assist in providing and scheduling special trainings to improve care quality, including activities of daily living, food planning, house maintenance, and budgeting. Monitor residents' finances to prevent misuse or misspending of funds. Conduct unannounced visits and prepare reports of findings. Investigate incidents related to neglect, abuse, harassment, or rights violations. Collaborate with Program Managers to improve programs, increase community inclusion, and optimize operations and spending. Coordinate with DDS GNY Property Department to ensure facilities are safe and well-maintained. Maintain accurate records and reports on residents' health, safety, and program quality. Assist with document submissions into IRMA and liaise with OPWDD and the Justice Center regarding incidents. Stay informed about residents' medical, psychological, cognitive, and social needs and ensure appropriate programming. Support residents in skill development for daily living, recreation, and socialization. Review incidents and investigations as they occur. Perform other duties as assigned by the supervisor. Qualifications
Bachelor's Degree or over 5 years of experience in management, leadership, or Human Resources management. Minimum of 2 years of proven experience with OPWDD. At least 1 year of experience in staff training and audit reviews. Respectful and considerate attitude towards residents. Strong organizational, time management, and interpersonal skills. Experience in customer service and people skills. Certified Investigator status. Valid Driver's License with ability to operate large vehicles, including wheelchairs or 15-seater vans. SCIP-R and First Aid/CPR certifications. Availability via phone and Lotus Notes 24/7.
#J-18808-Ljbffr
Monitor and attend meetings/training sessions provided by OPWDD. Actively participate in the Incident Review Committee. Assist the QA/Training Coordinator with the quality assurance program and audit procedures for the DDS network. Help create standardized forms and procedures across the DDS network. Implement routine and scheduled training programs for all DDS employees in CPR, First Aid, SCIP-R, and other OPWDD-required trainings. Conduct New Employee Training Classes for all new DDS staff. Perform scheduled and unscheduled audits of ICFs, IRAs, and Family Care homes to ensure compliance with TSA, NYS, and NYC policies, directives, and laws. File incidents into the WSIR System and ensure effective incident management to reduce incidents, injuries, and abuse allegations. Ensure all incident reports are filed correctly and corrective actions are taken. Report independently to the QA/Training Coordinator, Director of Social Services, and DDS Director on inspections and audits. Assist in providing and scheduling special trainings to improve care quality, including activities of daily living, food planning, house maintenance, and budgeting. Monitor residents' finances to prevent misuse or misspending of funds. Conduct unannounced visits and prepare reports of findings. Investigate incidents related to neglect, abuse, harassment, or rights violations. Collaborate with Program Managers to improve programs, increase community inclusion, and optimize operations and spending. Coordinate with DDS GNY Property Department to ensure facilities are safe and well-maintained. Maintain accurate records and reports on residents' health, safety, and program quality. Assist with document submissions into IRMA and liaise with OPWDD and the Justice Center regarding incidents. Stay informed about residents' medical, psychological, cognitive, and social needs and ensure appropriate programming. Support residents in skill development for daily living, recreation, and socialization. Review incidents and investigations as they occur. Perform other duties as assigned by the supervisor. Qualifications
Bachelor's Degree or over 5 years of experience in management, leadership, or Human Resources management. Minimum of 2 years of proven experience with OPWDD. At least 1 year of experience in staff training and audit reviews. Respectful and considerate attitude towards residents. Strong organizational, time management, and interpersonal skills. Experience in customer service and people skills. Certified Investigator status. Valid Driver's License with ability to operate large vehicles, including wheelchairs or 15-seater vans. SCIP-R and First Aid/CPR certifications. Availability via phone and Lotus Notes 24/7.
#J-18808-Ljbffr