Walmart
(USA) Senior Manager, Data Science - AI Scenario and Sequence Planning
Walmart, Bentonville, Arkansas, United States, 72712
Position Summary
Join Walmart’s AI Revolution in Last-Mile Delivery In Walmart’s Last-Mile Delivery team, we’re building intelligent systems that combine real-time data, AI agents, and scalable platforms to power our delivery infrastructure. Spark Driver—our largest last-mile network—now spans all 50 states, reaches over 94% of U.S. households, and plays a pivotal role in Walmart’s eCommerce growth by enabling fast, flexible, and cost-effective fulfillment. What You'll Do
Define and map workflows across Spark’s last-mile operations where automation can be applied. Build orchestration frameworks to coordinate between AI agents, operations teams, and tooling systems. Collaborate with engineering to implement agent-driven resolution flows for key exception types. Track system performance for auto-resolution rates, manual escalations, and intervention speed. Partner with Ops, Product, and Adoption leads to refine workflows for usability and impact. Continuously improve workflows based on telemetry, operational feedback, and impact metrics. Basic Qualifications
5+ years of experience in operations design, process automation, or workflow engineering. Deep understanding of fulfillment or last-mile operations in a fast-paced environment. Experience working with AI/ML teams on real-time or event-driven systems. Strong analytical skills and comfort working with exception telemetry and operations metrics. Ability to translate operational complexity into modular, automatable workflows. Preferred Qualifications
Experience with exception management systems or intelligent workflow platforms. Knowledge of agentic system design or multi-agent orchestration. Track record of improving resolution speed and reducing manual triage in operations. Background in behavioral ops, process mining, or digital twins. Skilled in cross-functional coordination across engineering, product, and ops. Primary Location: 702 Sw 8Th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $110,000.00-$220,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.
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Join Walmart’s AI Revolution in Last-Mile Delivery In Walmart’s Last-Mile Delivery team, we’re building intelligent systems that combine real-time data, AI agents, and scalable platforms to power our delivery infrastructure. Spark Driver—our largest last-mile network—now spans all 50 states, reaches over 94% of U.S. households, and plays a pivotal role in Walmart’s eCommerce growth by enabling fast, flexible, and cost-effective fulfillment. What You'll Do
Define and map workflows across Spark’s last-mile operations where automation can be applied. Build orchestration frameworks to coordinate between AI agents, operations teams, and tooling systems. Collaborate with engineering to implement agent-driven resolution flows for key exception types. Track system performance for auto-resolution rates, manual escalations, and intervention speed. Partner with Ops, Product, and Adoption leads to refine workflows for usability and impact. Continuously improve workflows based on telemetry, operational feedback, and impact metrics. Basic Qualifications
5+ years of experience in operations design, process automation, or workflow engineering. Deep understanding of fulfillment or last-mile operations in a fast-paced environment. Experience working with AI/ML teams on real-time or event-driven systems. Strong analytical skills and comfort working with exception telemetry and operations metrics. Ability to translate operational complexity into modular, automatable workflows. Preferred Qualifications
Experience with exception management systems or intelligent workflow platforms. Knowledge of agentic system design or multi-agent orchestration. Track record of improving resolution speed and reducing manual triage in operations. Background in behavioral ops, process mining, or digital twins. Skilled in cross-functional coordination across engineering, product, and ops. Primary Location: 702 Sw 8Th St, Bentonville, AR 72716, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and have a no-tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $110,000.00-$220,000.00. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include stock.
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