Native American Connections
Case Manager - Behavioral Health (Outpatient)
Native American Connections, Phoenix, Arizona, United States, 85003
Position
Case Manager Location: 337 E Virginia Ave, Phoenix AZ 85004 Hours: Mon-Fri 8am - 5pm Position Summary
Under the direct supervision of the Clinical Supervisor, the Case Manager ensures coordination and continuity of care. Provides skill training and development, intake assessment, facilitates groups, connects clients to community resources, and provides coordination of care. Responsibilities
Completes initial intake/assessments for new clients and completes all related paperwork in a timely manner. Assists with or facilitates health promotion, psychoeducational and skills training groups; provides individualized case management to Outpatient (Integrated Health) clients. Updates treatment plans for clients, as needed. Completes clinical documentation on a daily basis including progress notes, intake and discharge documentation. Assists with development of individual and client cultural competencies. Addresses Social Determinants of Health needs with documentation (e.g., workforce development, resumes, interviews as indicated by client need). Referrals for basic needs and supplies (medical appointments, eyeglasses, etc.). Referrals for housing, employment, job training, etc. Assists with transportation resources as needed. Assists in obtaining benefits such as applications for food stamps, GA, AHCCCS. Assists in making community referrals and support. Assists clients with housing interest forms and VI-SPDAT. Coordinates care among treatment team, referral sources, and multidisciplinary teams, including Adult Recovery Team meetings. Provides coverage for Front Desk as needed. Supports and actively engages in inclusive practices through Cultural and Linguistically Appropriate Services (CLAS) standards. Completes duties using trauma-informed care principles. Other duties as assigned. Core Competencies
Interpersonal Communication Collaboration and Teamwork Screening and Assessment Care Planning and Care Coordination Quality of Work/Intervention Cultural Competence and Adaptation Systems Oriented Practice (Work Efficiency/ Punctuality/Attendance) Productivity Practice-Based Learning and Quality Improvement Informatics Initiative/Resourcefulness Dependability Professional Behavior- Attitude/Enthusiasm Educational/Work Experience
Bachelor’s degree in behavioral health field preferred; or Associates of Arts Degree in behavioral health field and 2 years’ experience in licensed facility; or Associates of Arts Degree with LSAT AzBBHE license; or High school diploma or GED and 4 years’ experience in a licensed facility; or High school diploma or GED and 18 hours credit in related field and 2 years’ experience in a licensed facility; and Possess and maintain a valid Arizona driver’s license Fingerprint Clearance Card Skills
Strong interpersonal skills with the ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors. Excellent written and oral communication skills. Excellent customer service skills. Critical thinking, problem-solving, organizational and time management skills. Proficiency in electronic health record systems Team-oriented collaboration Understanding of chemical dependency recovery processes Experience working with Native American populations (preferred) Knowledge of Native American economic, educational, and social issues and available referrals (preferred) MS Office proficiency Bilingual - Spanish desired Physical Demands
Able to sit, stand and walk with/without accommodations. NATIVE AMERICAN PREFERENCE: Preference is given to qualified Native American applicants in accordance with the Indian Preference Act. Documentation may be required. DRUG FREE WORKPLACE: Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair judgment and increase safety risks. FAIR LABOR STANDARDS ACT: This position is considered Exempt from overtime pay provisions under the FLSA and applicable state laws. Job Details
Seniority level: Entry level Employment type: Part-time Job function: Other Industries: Non-profit Organizations Apply today to make a difference tomorrow. Visit https://www.nativeconnections.org/careers-at-nac/ to view open positions.
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Case Manager Location: 337 E Virginia Ave, Phoenix AZ 85004 Hours: Mon-Fri 8am - 5pm Position Summary
Under the direct supervision of the Clinical Supervisor, the Case Manager ensures coordination and continuity of care. Provides skill training and development, intake assessment, facilitates groups, connects clients to community resources, and provides coordination of care. Responsibilities
Completes initial intake/assessments for new clients and completes all related paperwork in a timely manner. Assists with or facilitates health promotion, psychoeducational and skills training groups; provides individualized case management to Outpatient (Integrated Health) clients. Updates treatment plans for clients, as needed. Completes clinical documentation on a daily basis including progress notes, intake and discharge documentation. Assists with development of individual and client cultural competencies. Addresses Social Determinants of Health needs with documentation (e.g., workforce development, resumes, interviews as indicated by client need). Referrals for basic needs and supplies (medical appointments, eyeglasses, etc.). Referrals for housing, employment, job training, etc. Assists with transportation resources as needed. Assists in obtaining benefits such as applications for food stamps, GA, AHCCCS. Assists in making community referrals and support. Assists clients with housing interest forms and VI-SPDAT. Coordinates care among treatment team, referral sources, and multidisciplinary teams, including Adult Recovery Team meetings. Provides coverage for Front Desk as needed. Supports and actively engages in inclusive practices through Cultural and Linguistically Appropriate Services (CLAS) standards. Completes duties using trauma-informed care principles. Other duties as assigned. Core Competencies
Interpersonal Communication Collaboration and Teamwork Screening and Assessment Care Planning and Care Coordination Quality of Work/Intervention Cultural Competence and Adaptation Systems Oriented Practice (Work Efficiency/ Punctuality/Attendance) Productivity Practice-Based Learning and Quality Improvement Informatics Initiative/Resourcefulness Dependability Professional Behavior- Attitude/Enthusiasm Educational/Work Experience
Bachelor’s degree in behavioral health field preferred; or Associates of Arts Degree in behavioral health field and 2 years’ experience in licensed facility; or Associates of Arts Degree with LSAT AzBBHE license; or High school diploma or GED and 4 years’ experience in a licensed facility; or High school diploma or GED and 18 hours credit in related field and 2 years’ experience in a licensed facility; and Possess and maintain a valid Arizona driver’s license Fingerprint Clearance Card Skills
Strong interpersonal skills with the ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors. Excellent written and oral communication skills. Excellent customer service skills. Critical thinking, problem-solving, organizational and time management skills. Proficiency in electronic health record systems Team-oriented collaboration Understanding of chemical dependency recovery processes Experience working with Native American populations (preferred) Knowledge of Native American economic, educational, and social issues and available referrals (preferred) MS Office proficiency Bilingual - Spanish desired Physical Demands
Able to sit, stand and walk with/without accommodations. NATIVE AMERICAN PREFERENCE: Preference is given to qualified Native American applicants in accordance with the Indian Preference Act. Documentation may be required. DRUG FREE WORKPLACE: Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair judgment and increase safety risks. FAIR LABOR STANDARDS ACT: This position is considered Exempt from overtime pay provisions under the FLSA and applicable state laws. Job Details
Seniority level: Entry level Employment type: Part-time Job function: Other Industries: Non-profit Organizations Apply today to make a difference tomorrow. Visit https://www.nativeconnections.org/careers-at-nac/ to view open positions.
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