Summa Health
Position Overview
Summa Health System is a top employer in the region, offering a competitive benefits program and a supportive work environment. This position is located at 1077 Gorge Blvd, Akron, OH and may involve work-from-home arrangements after 30‑60 days of on‑site training.
Responsibilities
Assists callers and/or patients in way‑finding, appointment scheduling, pre‑service registration, insurance verification, co‑pay collection, physician referral, and initial screening of patient signs/symptoms.
Provides a high level of customer service to present a positive impression of Summa Health.
Minimum Qualifications
High school diploma or GED required; post‑high‑school level coursework in healthcare, accounting, business, public relations, or a related field preferred.
One (1) year of customer service or general office support experience in any industry preferred; contact or call center experience preferred.
Experience in registration, insurance verification/pre‑certification, financial counseling, or patient accounts is a plus.
Proficient with keyboard and Microsoft Office (Excel, Word, Outlook).
Excellent communication, organizational, and interpersonal skills.
Team‑oriented, self‑motivated, able to work independently in a fast‑paced environment.
Attention to detail and strong safety awareness.
Ability to sit or stand for extended periods (up to 12 hours) and work weekends, evenings, and holidays as assigned.
Reliable transportation required; ability to adjust work hours to meet business demands.
Benefits
Medical, dental, vision, life, paid time off, and many other benefits.
Basic Life and Accidental Death & Dismemberment (AD&D).
Supplemental Life and AD&D.
Dependent Life Insurance.
Short‑Term and Long‑Term Disability.
Accident Insurance, Hospital Indemnity, and Critical Illness.
Retirement Savings Plan.
Flexible Spending Accounts – Healthcare and Dependent Care.
Employee Assistance Program (EAP).
Identity Theft Protection.
Pet Insurance.
Education Assistance.
Daily Pay.
Salary range: $17.43/hr – $20.92/hr (base salary; other factors may influence the final offer).
Equal Opportunity Employer – Veterans/Disabled.
#J-18808-Ljbffr
Responsibilities
Assists callers and/or patients in way‑finding, appointment scheduling, pre‑service registration, insurance verification, co‑pay collection, physician referral, and initial screening of patient signs/symptoms.
Provides a high level of customer service to present a positive impression of Summa Health.
Minimum Qualifications
High school diploma or GED required; post‑high‑school level coursework in healthcare, accounting, business, public relations, or a related field preferred.
One (1) year of customer service or general office support experience in any industry preferred; contact or call center experience preferred.
Experience in registration, insurance verification/pre‑certification, financial counseling, or patient accounts is a plus.
Proficient with keyboard and Microsoft Office (Excel, Word, Outlook).
Excellent communication, organizational, and interpersonal skills.
Team‑oriented, self‑motivated, able to work independently in a fast‑paced environment.
Attention to detail and strong safety awareness.
Ability to sit or stand for extended periods (up to 12 hours) and work weekends, evenings, and holidays as assigned.
Reliable transportation required; ability to adjust work hours to meet business demands.
Benefits
Medical, dental, vision, life, paid time off, and many other benefits.
Basic Life and Accidental Death & Dismemberment (AD&D).
Supplemental Life and AD&D.
Dependent Life Insurance.
Short‑Term and Long‑Term Disability.
Accident Insurance, Hospital Indemnity, and Critical Illness.
Retirement Savings Plan.
Flexible Spending Accounts – Healthcare and Dependent Care.
Employee Assistance Program (EAP).
Identity Theft Protection.
Pet Insurance.
Education Assistance.
Daily Pay.
Salary range: $17.43/hr – $20.92/hr (base salary; other factors may influence the final offer).
Equal Opportunity Employer – Veterans/Disabled.
#J-18808-Ljbffr